Harsha Pandharipande
Bis 2017, Senior Associate, Mphasis
Berlin, Deutschland
Über mich
Harsha is certified salesforce administrator and aspiring of growing and inculcating knowledge for further proficiency. Have 6 years of experience to work as a quality associate for US based projects. Relocated to Germany two years back, and now looking for a carrier change in the field of Salesforce.
Werdegang
Berufserfahrung von Harsha Pandharipande
3 Jahre und 6 Monate, Juni 2017 - Nov. 2020
Quality coordinator
Allstate
As a quality analyst for the team I was responsible for quality checking of the insurance process. It included checking of Incidents and Critical problem and changes in the organization in tools like Salesforce ITSM. Used to be responsible for timely delivery of task and maintaining quality of services as per the compliance requirement of the organizations. Making checklists, giving feedback and sharing new updates in SOP. Checking and auditing the SOP, for any updates and changes periodically. RCAs.
5 Jahre, Juni 2012 - Mai 2017
Senior Associate
Mphasis
Sprachen
Englisch
Fließend
Deutsch
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