Herrick Mai

• Draw up, maintain and manage project plans in conjunction with all stakeholders • Identify and analyze project requirements, risks and issues within the product roadmap, with a focus on flexibility and optimizing the prioritization process • Develop and execute go-to-market plans • Define, develop and deliver product roadmaps • Supporting clients in integrating our Simplesurance API-Solution

• Working with a international insurance provider in redesigning their core operational system • Project management on a enterprise application development project which is to be used internationally • Lead requirements gathering and documentation between teams in Canada and Australia • Business process re-engineering and system activity modeling

• Specialized in delivering and supporting web based technologies (reporting, appraisal and content management systems) • Defined opportunities for process improvements to various lines of businesses • Translate and documented high level business requirements into functional specifications • Proactively managed onshore/offshore development and testing teams

• Business process re-engineering and system activity modeling • Managed the delivery of two concurrent projects to Aviva Canada (>$1M) • Led middle to large sized project teams (>10 impacted teams) • Created business cases to support strategic goals • Created and maintained various sequence, use cases and activity diagrams

• Developed embedded SQL applications • Authored the common criteria certification guide for DB2 database system version 9 • Programmed applications to showcase new release functionalities (.Net, C, Java) • Created viewlet tutorials for knowledge transfer to teammates/external clients