Isabel Futscher Fernandes

Market research and analysis for high standard homes & tourism villas, new or renovation / Strategic Consulting, including business planning & sales strategy development / Key account management working with top-level client management / Expertise creating communication materials and presenting recommendations to business users, technical staff and executive management / On demand customer services within private individual household market / Namely “Key on Hand” Project development

Commercial, Marketing and Senior Management within Import & distribution of HVAC engineering equipment/solutions, including Solar systems. International procurement and contracts conclusion. Key account customers control. Responsabilty for 6-10 technical internal sales team force and 15 external indirect sales distributors/installers

At the Human Resources Department: Assist the Board of Directors in the preparation of Collective Labour Contracts, Project leader of a 5 DATABASE COMPUTER SYSTEM developed for approximately 12.000 employees, located in Lisbon and Oporto including payroll, benefits and other, Development of Internal Controls such absenteeism and other labour measurements

Set up company procurement structure and business processes within international missions, e.g. raw materials (UK) including supporting re-negotiation of contracts and purchase of tool machines (DE). Set up business’ Export development strategy and first achievements.

Statistics, Operational Research and Computing Systems