Islam Mahmoud

Senior System Administrator with more than 6 years of work experience managing complex business systems, providing multi-tier support to clients and end-users, directing technical projects, and working with end-users to quickly resolve issues affecting workflow, systems, and networks. Proven track record of managing change and establishing standardized procedures and technical documentation for sustained system and network operability. Areas of Expertise: - Virtualization: VMware, Hyper-V - Backup Solutions: Veeam , Commvault , Dell EMC Networker - Storage: VNX , Unity , Netapp - Dell EMC solutions: Isilon / VxRail / source one (Archiving solution) - Windows servers - Microsoft Azure - Office 365 - Microsoft SQL - Linux - A solid foundation in ITIL framework Activity