Jean Mamikonyan

IT infrastructure management

Technical consulting on Microsoft server products and solutions (Hyper-V, Active Directory, System Center family, Windows Server family, MS SQL, SharePoint, Lync, Forefront Security family and MS Cloud products) Delivery of technical workshops and presentations of MS products for partners and customers Consultancy for pre and post deployment stages of enterprise infrastructure and LOB applications. Hardware capacity planning and assessment support to Microsoft partners and customers

IT operations responsible, second and third level support for MS Windows 2003 based production servers (IIS6, MS/MySQL, BizTalk, .NET Technology) www.lycos.dk www.jubii.dk www.yeah.dk www.news.dk  Lycos Denmark datacenter servers migration and virtualization project (Copenhagen to Frankfurt using VMware and IBM platforms and tools (www.jubii.dk portal)  Product operations responsible, second level support of Lycos .NET chat www.worldbiggestchat.com

Second level support for customer’s networks in several data centers with various OS (Centos, RHE, MS Windows 2000/2003) and applications on more than 200 servers. www.expekt.com www.parbet.com www.betsafe.com  Configuration of servers environment for new data centers (monitoring system (Nagios/OpenNMS), central logging (Syslog NG), remote installation services (KickStart)

Second level support for Lycos Europe Free and Premium mail platforms, with more than 350 servers with cross-platform operating systems (Linux Debian, SunOS, MS Windows 2000/2003 Server, Apache, IIS, Postfix, CFengine) and SAN (NetApp and Power Vault) storage systems.  Responsible for Lycos online products high availability SLA, change management, support and troubleshooting. Support for Remedy CSW, Mercury Topaz apps.