John McGowan

Angestellt, Director of Premium Support, Micro Focus

Düsseldorf, Deutschland

Fähigkeiten und Kenntnisse

Langjährige Erfahrungen: • Beratung im Bereich Inf

und IT Strategie • Projektleitung und –Controlling

Coaching und Weiterentwicklung

Bis heute 6 Jahre und 6 Monate, seit Nov. 2017
Director of Premium Support
Micro Focus
- Leading a team of Designated Support Engineers and Service Account Managers in Germany, the Netherlands, France, Sweden, Italy, South Africa, Spain, Switzerland and the UK to significantly improved customer and employee satisfaction - Designing and implementing a robust process to provide technical and business escalation management for critical business issues, which was recognized as business differentiator by Sales and Customers
2 Jahre und 6 Monate, Mai 2015 - Okt. 2017
Regional Services Manager DACH
Micro Focus
1 Jahr und 7 Monate, Okt. 2013 - Apr. 2015
Director SUSE and Novell Consulting
Attachmate Group Germany GmbH (Novell SUSE Attachmate NetIQ)
9 Jahre und 3 Monate, Juli 2004 - Sep. 2013
Director Novell and SUSE Consulting
Novell GmbH
3 Jahre und 1 Monat, Juli 2001 - Juli 2004
Novell Consulting Service Lead
Novell GmbH
6 Jahre und 1 Monat, Juli 1995 - Juli 2001
Senior Consultant
Novell GmbH
4 Jahre und 8 Monate, Dez. 1990 - Juli 1995
Senior Software Support Engineer
Novell GmbH
3 Jahre und 4 Monate, Sep. 1987 - Dez. 1990
Technical Support Engineer
NorthStar UK Ltd.

10 Monate, Sep. 1984 - Juni 1985
Electronic and Computer Engineering
University of Limerick
1 Jahr und 10 Monate, Sep. 1982 - Juni 1984
Departnent of Electronics and Electrical Engineering
Galway-Mayo Institute of Technology (GMIT)

A cool fleet of oldtimers which I can bore anyone for hours if they ask....

21 Mio. XING Mitglieder, von A bis Z

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