Karthik Suresh Kumar

Berufserfahrung von Karthik Suresh Kumar

• Bis heute 5 Jahre und 9 Monate, seit Sep. 2018

  Senior Program Manager; IT

  Mercedes-Benz Research & Development India

  Managing delivery for Azure Big Data platform on the cloud. Have been part of the project from On-premise to Azure cloud migration and continuing to provide steady state support. My focus here is not confined only on the aspects of operations and delivery but also deeply on the technical consultation aspect of the delivery with hands on support for any critical topics and scripting. Technologies: Microsoft Azure, IAAS, PAAS, Big Data, Infrastructure as code, PowerBI, PowerShell.

• 1 Jahr und 3 Monate, Juli 2017 - Sep. 2018

  TECHNO FUNCTIONAL MANAGER

  Dell | EMC

  Managed the delivery of automation, operations and migrations of infrastructure to various clouds (Azure, AWS, vCloud Air) Designed, developed, automated and produced reports to monitor clients' performance in various key metrics to evaluate cost and utilization and plan performance Analyzed ticket trends, reduced ticket inflow by 30% by alert suppression of un-actionable alerts and optimizing alert thresholds

• 4 Jahre und 7 Monate, Jan. 2013 - Juli 2017

  TECHNICAL LEAD – CITIBANK PROJECT

  EMC2

  Was responsible for Implementing, deploying and managing regular database and clustered MPP database (GreenPlum), EMC storage and replication solutions. Explain technical issues to customer and single point of contact during shift for ongoing critical issues. Performance analysis on GreenPlum database by analyzing SAR logs, Storage SPCollects, and Need to provide RCA to customer for high priority issues. Ensure quick resolution for all technical issues, and introduce CIPs to reduce repeated incidents

• 2 Jahre und 4 Monate, Okt. 2010 - Jan. 2013

  TECHNICAL SUPPORT SPECIALIST

  EMC2

• 5 Jahre und 9 Monate, Apr. 2005 - Dez. 2010

  SEC ENGINEER

  Hewlett Packard Inc

• 5 Jahre und 9 Monate, Apr. 2005 - Dez. 2010

  SYSTEM ADMINISTRATOR

  Interweb i Tech (INDIA) PVT LTD

• 5 Monate, Juni 2010 - Okt. 2010

  CATEGORY ACCOUNT ENGINEER

  Hewlett Packard Inc

• 7 Monate, Dez. 2009 - Juni 2010

  LEAD ENGINEER

  Hewlett Packard Inc