Katharina Ahn
Bis 2020, EU Customer Service & Inventory Coordinator, Mons Royale Europe GmbH
Haiming, Österreich
Über mich
I love to keep learning. First thing I do every day is reserve one hour for digging into my favorite newsletters and content marketing platforms. That is why I love what I do. There are always new developments in so many different categories. Which skill do you want to master? Let me take off some of your workload and free yourself for new adventures!
Werdegang
Berufserfahrung von Katharina Ahn
Bis heute 3 Jahre und 8 Monate, seit Okt. 2020
Content Marketing Strategies for Busy Solo Entrepreneurs
Self Employed Freelancer
2 Jahre, Juni 2018 - Mai 2020
EU Customer Service & Inventory Coordinator
Mons Royale Europe GmbH
» managing orders, queries and support cases for retail partners as well as end consumers » working with 3PL partners to maintain accurate inventory levels » actively supporting European Sales Agents » working closely with global HQ's Customer Service Departement on improving internal processes » organizing and executing of national events including research and budget management, logistics and HR planning » support in planning and executing international events like sales meetings and trade shows
1 Jahr und 1 Monat, Mai 2017 - Mai 2018
Smart Service Representative
Amer Sports Austria GmbH
» sales activities for the brands Salomon, Atomic and Suunto in Tyrol & Vorarlberg » support for sports retailers regarding product questions, complaints and pre-sales information » execution of promotional measures
7 Monate, Okt. 2016 - Apr. 2017
Customer Service Coordinator
Armada Skis GmbH
» customer care using different communication channels » execution of the complete order processing (recording, delivery, invoicing) » support of the sales force in Germany, Austria and Switzerland in the preparation of offers » processing of product complaints » maintenance and updating of the CRM software » support in the organization and implementation of national events and trade fairs » operational support for Director of European Sales and Operations Manager
» advice and sales in the field of kitchens » intensive customer support from planning to assembly » execution of various visual merchandising projects
» development and strategic support of all social media channels such as Facebook, Pinterest, blogs, newsletter » editorial planning and processing for the various communication channels » planning and control of the product strategy for the weddix shop » analysis and reporting of sales figures to optimize the product strategy » continuous analysis of the market and competitive situation » elaboration and implementation of new marketing concepts and cooperation ideas, especially with blogs
» content creation » newsletter marketing » online shop product maintenance
» content creation » newsletter marketing » online shop product maintenance
Ausbildung von Katharina Ahn
11 Monate, Aug. 2009 - Juni 2010
Brand Management
BI Norwegian Business School
Branding and Marketing strategies
6 Jahre und 3 Monate, März 2006 - Mai 2012
International Business Administration
Leopold-Franzens-Universität Innsbruck
focus on Marketing and Management
1 Jahr, Juli 2002 - Juni 2003
High School/Secondary Diplomas and Certificates
Kelmscott Senior High School Perth/ Australia
subjects: English Literature, Geology, Politics, Tourism, Maths Level 3, Sports
8 Jahre und 10 Monate, Sep. 1996 - Juni 2005
Adalbert-Stifter-Gymnasium (Passau)
Diploma in English, Arts, Physics and History
Sprachen
Englisch
Fließend
Spanisch
Grundlagen
Französisch
Grundlagen
Deutsch
Muttersprache