Kullai Suresh Narayana

- Working as an SAP SD Consultant for L2 Support - Responsible for Application maintenance and support (AMS) project in Order management area - Incidents, Enhancements (CR’s) and Problem management are the key responsibilities - Responsible for daily and Monthly KANBAN and Backlogs

- Worked as an SAP SD Agile team member and L2 Support for Incident Management - Preparation and review of test scripts as per the business scenarios, along with possible fixes - Analysed and documented the cross-functional impact of the requirements/solution - Worked on both Corrective and Adaptive requirements - Performing Unit testing, Integration testing and Regression testing - Documented all the requirements/solutions and performed KT to the support team members

- Worked as an SAP SD consultant and essayed roles including analysis during requirements gathering, prioritizing tasks, designing, onsite coordination, implementation, and support - Responsible for support and maintenance project in Order management area - Incident Management (L2) and Change Management are the key areas of support - Organizing problem analysis and communicating the solution to the users - Performed Unit testing, Integration testing, Regression testing for all CR’s

- Designed KT documents for the KT receivables and performed Reverse KT - Worked as a key member for SAP SD support and maintenance - Incident management and Change management were the key responsibilities - Performed immediate investigation on the issues and led to resolution - Worked on new business requirements and enhancements (CR's) - Performed Unit testing, Integration testing and Regression testing