Lars Weide

- Verantwortung für Sales & BD mit Team von 20 FTE - Vertrieb Catering Services, Facility Management Services, Workplace Management &Technical Services - Entwicklung und Implementierung der Sales Strategie - Entwicklung neuer Lösungen, auf Basis von Kundenfeedback incl. Integration in die tägliche Arbeit der gesamten Organisation - wachstumsorientiertes Handeln, Markenbildung und Kompetenzführerschaft von Sodexo gesamt und Segmente - Project Management - Reporting, Budget Monitoring & Optimierung

Strategic Account Management Europe, Middle East and Africa • Outsourcing / Offshoring • Omnichannel customer experience with a team of 300.000+ people in 340 sites in 80 countries • 265 different languages and dialects

Direct Sales AIDA Cruises & Costa Crociere S.p.A for Germany/Austria/Switzerland: B2C Inbound & Outbound, Sales on Board, B2B Charter & Incentives MICE, New Business, CRM • Responsible for 320 members of staff within 4 departments in 2 locations • Developed and implemented direct sales source market strategies for the DACH region • Researched new potential customer bases and partners for cooperation

Manager Sales, CRM, B2B • Managed B2B sales & service for all Coca-Cola brands in Germany • Developed, implemented and consulted for processes within the sales & service department, mergers and organizational structures • Monitored customer satisfaction and customer loyalty • Responsible for 270 members of staff within 19 departments in 7 locations • Developed and implemented innovative communication strategies for tasks such as customer retention actions & transactions

Manager Sales & Service B2C, B2B • Managed the business areas call center services (outsourcing), commerce & e-commerce, telecommunication, utility and media • Responsible for a variety of key accounts • Developed, realized and consulted for CRM • Lead business process outsourcing • Executed quality management

public relations, media consultancy

interviews, market studies, media production, section Brasil & Mercosul