Lily Chen

Berufserfahrung von Lily Chen

• Bis heute

  Operations Control Mgr

  Bertelsmann - Arvato

  Overall operations control for call centers, with a management of quality, training, process architecture etc...

• 2 Jahre und 11 Monate, Sep. 2004 - Juli 2007

  QA Mgr

  HP

  Quality Management for HP Global Solution Center, which provide phone support for all HP customers on all products across mainland China, HK, TW, JPN, KRN & NA.