Mamoud Ezzat
Angestellt, Technical Support Engineer, Microsoft Corp.
Giza, Ägypten
Werdegang
Berufserfahrung von Mamoud Ezzat
Windows Storage and High Availability Support Engineer
Windows Storage and High Availability Support Engineer Helping customers troubleshooting issues in windows server related to high availability & storage on behalf of Microsoft. - Failover cluster - VSS - Backup - Hyper-V
Helping customers troubleshooting issues with Office 365 on behalf of Microsoft - O365 admin center. - Azure active directory. - Exchange admin center, OWA, and Outlook. - Teams admin center and Teams app. - SharePoint & OneDrive admin center.
6 Jahre und 4 Monate, Apr. 2014 - Juli 2020
Graphic Designer
Freelancer
Design Logos, Posters, Flyers, ID Cards, Brochures and any advertising designs, using Adobe Photoshop, Adobe Illustrator, Adobe InDesign and Gimp
Responding and handling customers from Germany in german language via app chat .
1 Monat, Juli 2012 - Juli 2012
Team Leader
Olympic Group
Guide and supervise Data Entry Team while entering the data into the system.
1 Monat, Juni 2011 - Juni 2011
Data Entry Clerk
Olympic Group
Ausbildung von Mamoud Ezzat
7 Jahre und 11 Monate, Sep. 2010 - Juli 2018
German literature
Al-Azhar University / faculty of Language & Translation
not graduated.
Sprachen
Englisch
Fließend
Deutsch
Fließend
Arabisch
Muttersprache