Marie Stevens

- Receptionist at emergencies during weekends, holidays & days off - Handiling patient administration for emergencies - Answering the phone, transfering phone calls - Respond to patients requests - Daily business as telefonist & emergencies receptionist

- Managing a reforestation & agroforestry project in Madagascar - Responsible for the administration and finance of the project - Accounting & monthly reporting - Budgetisation & planification of the reforestation campain 2014 - 2015 - Optimization of processes - Human Ressources management

- Check-in, check-out, following guests during their stay - Guests accounting: preparing their bills, proceed to payment - Reservations management - Rooms attribution - Taking care of guests requests such as advices for activities, places to go, book restaurants, hotels & train tickets - Managing complains & conflctual situations (due to important work at the parking lot of the hotel) - Organisation of seminars and banquets - Daily accounting for the reception

- Taking care of tourist while on tour horse riding * Teach how to ride an Icelandinc horse * Handling stressed persons, give them confidence so that they enjoy horse riding * Managing many horses at the same time * Managing time wilhe on tour - Taking care of the horses - Waitress at the hotel's restaurant at evenings

- Reception & telephon - Housekeeping - Banquets & seminars - Salesperson at the Hotel's boutique