Marinela Dumitrescu

Delivery of high-end solutions for corporate banking: - Dedicated treasury front office system; - Interaction with Reuter’s and Bloomberg platform (tool Inforex); - Implement rules and regulations of National Securities Commission, ESMA and NBR. Project management: Agile, Scrum.

Start-up settings of the company, business transformation and process design over all departments a total of 16FTE and more than 20 HTE. Implement electronic measuring meters, fuel smart systems and monitoring systems in order to cover regulatory and customer requests. Project’s and service delivery management for various functions within the company: supply chain, finance, HR. Assure process compliance with all regulatory and procedural requirements by implementing procedures and methodologies.

Delivery of Vodafone NL and Proximus BE for Push to talk solution as a service, under ITIL/eTom methodology. Optimize the onboarding process to reduce time and resources from 6 months to 4 months delivery. Increase scope with 6 FTE for the services to cover 3 operators and new on boarding. Added $500,000 Euro in additional revenue by sharing the resources per cross projects.

Helped SG developing its SC (ramp-up from 35 to 78 positions within first year) through: - Transition support and business transformation for 9 european subsidiaries; - New regulatory reporting platform implementation; - Development of continuous improvement culture over 75 staff (generated 15% efficiency gains); Reduced overtime by 35% by process alignment on all entities; Project management: Agile, Scrum, ITIL.

Delivery of high end solutions for capital & financial markets: - Dedicated depositary and distribution applications for managing investment and pension funds (tools Equites Depository, Investment, Pensions); - Dividend distribution for multiple companies (OMV Petrom, Electrica, EON); - Interaction with Reuter’s platform (tools Kondor+, KPT); - Implement rules and regulations of National Securities Commission and NBR. Project management: Agile, Scrum, ITIL, CMMI level 3.

Lead the Strategic Initiatives and Governance function within the division. Major projects: - Six Sigma - Process optimization on BO for credit platform (gain reduce credit time from 18 days to 14 days); - CRM collection system; - Call Center new platform for inbound and outbound campaigns; - Credit Cards Loyalty program implementation; - Co-brand programs with Dacia - Renault, Carrefour;

Service delivery on overall lines of development process, product cycle and flow for all credit and debit cards. Major projects: - Launch with success several debit and credit cards programs: ING Credit Card, students debit cards, dedicated salaries cards; - Rebrand and market reposition of debit cards; - Implement the credit card module of Cortex;

Diploma, Computer Science, University Of Cambridge, Singapore