Markus Maurer

Angestellt, Senior Principal Success Architect, ServiceNow

Frankfurt, Deutschland

Fähigkeiten und Kenntnisse

Know-How und Implementierungskompetenz in den Bere
Programm Management
Projekt Management
ServiceNow
Business Services
Platform as a Service
PaaS
Self Service
Cloud Management
IT Service Automation
TCO
ITSM
SaaS
Cloud
Provider Management
Outsourcer Management
Service Delivery Framework
Business Case
Security
Data Security
Scalability
Pre Sales Management
Consulting Management
HR Service Automation
Field Services Automation
Enterprise Cloud
Service Management
IT Financial Management
IT Transformation

Werdegang

Berufserfahrung von Markus Maurer

  • Bis heute 3 Jahre und 5 Monate, seit Jan. 2021

    Senior Principal Success Architect

    ServiceNow

    The ServiceNow Success Architect is an accomplished digital transformation leader advising on strategy, governance, value management and program management to enable you to achieve your desired business outcomes and enduring success with ServiceNow. Drawing on insight from scores of successful engagements, our Success Architects specialise in advising you on key transformation decisions throughout your digital transformation journey.

  • 4 Jahre und 3 Monate, Okt. 2016 - Dez. 2020

    Senior Director, EMEA Delivery Leader, Customer Outcomes

    ServiceNow

    Our purpose is to accelerate platform adoption and drive customer business outcomes. Get a world of seasoned professionals dedicated to your success. ServiceNow Customer Outcomes provides governance, architecture advice, and quality assurance to help drive your business outcomes.

  • 2 Jahre und 3 Monate, Juli 2014 - Sep. 2016

    Senior Delivery Manager, Professional Services Germany and Southern Europe

    ServiceNow
  • 1 Jahr und 6 Monate, 2013 - Juni 2014

    Principal Engagement Manager

    ServiceNow
  • Manager Technical Services Central Europe

    Serena Software GmbH

  • Consultant

    Accenture

    Prozessberatung und Implementierung im Rahmen der SAP Line of Business, Implementierung und internationaler Rollout einer Lösung im Bereich Ersatzteillogistik

  • Manager Solution Consulting and Professional Services

    HP / Peregrine Systems

    Management der Abteilungen PreSales und Professional Services

  • Director Technical Services EMEA

    Serena Software GmbH

Ausbildung von Markus Maurer

  • 1996 - 1997

    Master in Management

    Grenoble Ecole de Management

    Strategisches Technologiemanagement

  • 1991 - 1996

    Wirtschaftsingenieurwesen

    HTW Saarbrücken

    Wirtschaftsinformatik

Sprachen

  • Deutsch

    -

  • Englisch

    -

  • Französisch

    -

Interessen

Elektronische Musik
Wein und gutes Essen
Mountain-Biking
Snowboarden
Fotografie
Kochen

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