Markus Mohr
Angestellt, TAC Manager Fortinet EMEA, Fortinet GmbH
Abschluss: Certified Technician, Computertechnik/Computersystemtechnik, Werner-von-Siemens-Schule Frankfurt
Frankfurt am Main, Deutschland
Werdegang
Berufserfahrung von Markus Mohr
Bis heute 3 Jahre und 3 Monate, seit Feb. 2021
TAC Manager Fortinet EMEA
Fortinet GmbH
As of February 2020 I lead the team of highly qualified experts on network access control and authentication and the integrating products, FortiGate, FortiAuthenticator and FortiNAC. Our team team evolved to its own TAC in February 2021 and we continue to grow with Fortinet - and we are hiring.
1 Jahr, Feb. 2020 - Jan. 2021
Team Lead Technical Support
Fortinet GmbH
2 Jahre, Feb. 2018 - Jan. 2020
Technical Support Engineer
Fortinet Deutschland GmbH
Advanced technical support (L2) for the security we provide with the range of products. We are working with partners, with enterprises or small business that experience unexpected behaviours with their complex infrastructure. To understand a customers environment is the first step to solve the problem they face.
6 Monate, Okt. 2017 - März 2018
Qualitätskontrolle, technischer Leiter
URI International GmbH
1 Jahr und 11 Monate, Nov. 2015 - Sep. 2017
Quality Engineer Assistant Manager
LG Electronics Deutschland GmbHIn the leading Vehicle Infotainment company I assure the quality of our products and analyze, where needed why and where products fail.
1 Jahr und 4 Monate, Juli 2014 - Okt. 2015
Sr. Technical Support Engineer
Symantec Deutschland GmbH
As of current my working field grew to not only print the Sr. in front of my title, but I assist my team in various topics. An efficient workflow saves time, so I was the contact in my team for trainings and content for our internal projects.
2 Jahre und 4 Monate, Apr. 2012 - Juli 2014
Advanced Software (Encryption) Support
Symantec Corporation
Advanced technical support for our range of products. We are working with partners, with enterprises and end customers. The job is to mitigate the issues our customers are experiencing with our software. Sometimes with our software, sometimes with the implementation of it and sometimes with the implementation of the existing infrastructure. The products I support are at the "PGP"-product line that was acquired by Symantec Corporation as well as the Symantec Endpoint Encryption product line.
3 Monate, Jan. 2012 - März 2012
Service Technician
Screen NT
Repair and assemble customized outdoor display solutions.
1 Jahr, Jan. 2011 - Dez. 2011
RMA Administrator
Tri-Star Europe GmbH
RMA-Administration, new hire training, process optimization. This was the same position as before, but this branch was outsourced from Samsung to Tri-Star-Europe.
7 Monate, Juni 2010 - Dez. 2010
RMA Administrator
Samsung Semiconductor Europe GmbH
RMA-Administration, process optimization
3 Jahre und 7 Monate, Nov. 2006 - Mai 2010
Service Technician for product testing, repair of system relevant devices.
Samsung Semiconductor Europe GmbH
Service Technician for product testing, repair of system relevant devices.
Ausbildung von Markus Mohr
4 Jahre, Aug. 2008 - Juli 2012
Certified Technician, Computertechnik/Computersystemtechnik
Werner-von-Siemens-Schule Frankfurt
This was a 4 year part-time school I took for gaining more practical knowledge bits and pieces. It took place 4-5 times per week in the regular german school rhythm (like 40weeks per year) and everything from networking and infrastructure, programming, projectorganization, mathematics was covered.
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Japanisch
Grundlagen
Koreanisch
Grundlagen