Markus Wischer

- Pratt & Whitney ambassador interacting with all customers as main focal and providing real time technical and logistical information to a broad spectrum of airline personnel from Line Maintenance Technicians to Senior Executive Management - Providing 24/7 support to Customers, Program, Logistical, and Fleet Management with technical and operational program support for the PW1100G, PW1500G, PW1900G, PW4000 and V2500 engine families

Securing Airbus A320neo and A321 deliveries at all times by providing delivery and customer support for the V2500 and PW1100G-JM engine programs; Work with internal and external stakeholders to prevent or resolve engine related events to establish smooth aircraft deliveries; Leading external negotiations with all customers incl. the creation of financial Commitment Letters to secure imely deliveries; Applying cross-qualifications such as Quality and Lean Management to enhance the overall team performance

Quality Manger representing the Engine Alliance in Hamburg (since April 2016); Team leader of the local support team and coordination of the sub-contracted mechanic team (since April 2016); Securing A380 deliveries at all times by providing product support for the GP7200 engine program; Single point of contact for the Engine Alliance Stakeholders and all external customers; In charge of financial approvals & supervising spare parts inventory and logistics

Production Manger of the Engine Alliance team in Hamburg; Deputy Quality Manager of the Engine Alliance; Securing A380 deliveries at all times by providing product support for the GP7200 engine program; Executive simplification and process improvement leader as General Electric certified Lean Six Sigma Green Belt; Leading multiple initiatives and projects creating customer impact and increasing customer success

Verschiedene Lean Six Sigma Green Belt Projekte, Implementierung der Improvement Journey to Process Excellence; abteilungsübergreifende Firmenprojekte; Prozessoptimierung & Business Improvement; Durchführen von Workshops; Entwicklung & Implementierung von Firmenstandards; Best Practice, etc.

Optimieren der Arbeitsdokumentation, abteilungsweite Implementierung der Improvement Journey to Process Excellence; Lean Six Sigma Green Belt Ausbildung & D-M-A-I-C Projekte; Allgemeine Prozessoptimierung in der Arbeitsvorbereitung; Präsentationen & Management Reporting

Projekt und Titel: "Improvement of Machine Availability, Reliability & Productivity Potential in an Aero Engines Industry"

Einsatz in der Oberflächentechnik

Analysieren von Operation Procedures zur Idealisierung von Konfigurationen und Arbeitsabläufen, Vorverlegen von Überprüfungsschritten zur Optimierung der Reparaturprozesse

Studentische Hilfskraft - Flugsimulatorteam der Hochschule München; Teammitglied des ASW-19 Projektes (8 Monate), anschließend Projektleiter des Piper PA-28 Projektes (8 Monate)

Einsatz in Oberflächentechnik & Zentralarchiv (Dauer je 1-2 Monate in Semesterferien)

Produktionshelfer

Mechanische Fertigung von Produktionsgütern & Musterstücken, Maschineninstandhaltung

Business Communication & Technical Experience

Projektmanagement, Flugantriebe & Triebwerkstechnik, Instandhaltungsprozesse, Produktsicherung & Qualitätsmanagement