Maurizio Azzalini

• Lead IT alignment projects following mergers and acquisitions, facilitating the harmonization of technologies and business processes. • Lead IT build-out projects for pharmaceutical production facilities, ensuring compliance with pharma regulations for the implemented technologies and IT-supported business processes. • Lead Master Data Alignment project as part of a global ERP implementation program to enable centralized, consistent, and reliable data processing across all relevant departments.

• Led software implementation projects inside the organization including every make-or-buy decisions across all departments. • Led IT projects for strategic software implementations and integrations (cardiovascular imaging, telehealth, project management) and designed SOPs to increase scalability. • Oversaw change management processes involving software changes affecting critical business and healthcare processes. • Optimized IT support management processes as part of the JIRA implementation project.

• Responsible for maintaining the CRM software • Implementation and configuration of all software tools to execute core business processes • Maintaining the company’s software landscape • Responsible for the company’s database integrity and backup strategy • Documented requirements in multiple formats including use case and BPMN diagrams • Acceptance testing new features and providing structured feedback to the development team

• Managed team section of our CRM database within the unit • Submitted software incident and feature requests to financial service providers • Assisted in development of training sessions • Led software training workshops for small groups of trainees • Assisted management in the hiring process of new trainees • Provided 1st level software support for a team of 15 financial consultants