Mercedes Sanchez Rodriguez
Bis 2009, Project Manager, Roche Farma Spain
Madrid, Spanien
Werdegang
Berufserfahrung von Mercedes Sanchez Rodriguez
Bis heute 14 Jahre und 11 Monate, seit Juni 2009
Global Software Licence Manager
Hoffman La-Roche, Spain
• Manages efficient use of Roche’s software assets on a global basis • Supports customers with licensing expertise • Delivers best practice solutions related to licensing • Runs scheduled compliance reports for assigned software applications • Ensures contractual and legal compliance • Manage internal/external audits related to Licence Compliance
3 Jahre und 1 Monat, Mai 2006 - Mai 2009
Project Manager
Roche Farma Spain
Project Manager in charge of global IT projects within Pharma division Project Management Methodology (PMI) Virtual Global Teams Coordination - more than 20 stakeholders • Define roadmap and strategy of impacted business areas and existing systems • Financial and technological Assessment /Mgmt. • Licensing/Lifecycle support requirements • Time and Resource management: Project contractors staffing • Documentation management, Quality control • Definition and update of ITIL processes and SLA
2 Jahre und 6 Monate, Juli 2004 - Dez. 2006
Service Delivery Manager
Roche Farma Spain
Customer and Provider management and liaison. Contractual reviews (RFPs). SLA tracking. Budgeting forecast (Total contract value 25 Mio $). Escalations, Incident, Problem, Configuration and Change management. Reporting. Invoicing. ROCHE KNOW-HOW: • Successful hand over of local technologies, processes, documents and technical support from the North America region to a new centralized model: creation of the Madrid Global Shared Services Centre.
Ausbildung von Mercedes Sanchez Rodriguez
10 Jahre und 1 Monat, Sep. 1994 - Sep. 2004
Ingeniería Informática
Universidad Politécnica de Madrid
Sistemas
Sprachen
Englisch
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Deutsch
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Portugiesisch
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Spanisch
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