Ing. Michael Paul
Angestellt, Member of Technical Staff, Ivanti Germany
Salzburg, Österreich
Werdegang
Berufserfahrung von Michael Paul
Responsibilities: - Provide technical support on Wind River products - Communicate effectively with customers to resolve their problems - Communicate effectively with account teams on customer issues - Document customer issues and resolutions accurately and thoroughly - Develop technical content for online support site - Participate in support process improvement activities
- Communicate effectively with customers to resolve their problems - Communicate effectively with account teams on customer issues - Document customer issues and resolutions accurately and thoroughly - Develop technical content for online support site - Participate in support process improvement activities Specialties: Software Project management, deep flexlm license management knowledge
2 Jahre und 2 Monate, Apr. 2002 - Mai 2004
Information and Technology Service Manager
Universität Salzburg
Manager for IT services. Responsible for all centralized UNIX and Linux servers. Responsible for evaluation and integration of new system. Planing and coordinating new IT projects. Improveing existing services and systems.
3 Jahre und 2 Monate, Apr. 2001 - Mai 2004
IT services manager
Paris Lodron Universität Salzburg
Administration and maintaining the University wide Oracle databases and library system (aleph). Responsible for the security, backup, performance and availability of the centralized Oracle databases
Ausbildung von Michael Paul
Bis heute 14 Jahre und 8 Monate, seit Okt. 2009
Computer Science
FernUniversität Hagen
10 Jahre und 11 Monate, Okt. 1995 - Aug. 2006
Computer Science
Universität Salzburg
Sprachen
Englisch
Gut
Deutsch
Muttersprache