Mina Shalabi

Provide 2nd level support to Wintel servers, support includes, Windows 2000,2003 AD site replication, DNS, DHCP, GP...etc Patching and security healthchecking using wsus and plu. Tivoli Backup/Storage management v.6.0.1 Tivoli License Manager (ITLCMv.2.3) Oracle 11g support and mangement Citrix Presentation server 4.0 Windows Clustering 2003, and 2008. SAN troubleshooting.

• Administration of Active Directory within UNICEF global cloud, • Creating and updating SQL database server, using SQL express 2005 version, • Administration of Cognos8 applications, • Creating and managing databases on Domino mail server and troubleshooting, managing and updating Lotus Notes version starting from LN 6.5 until the latest version of LN 8.5.1, • Implementation and managing Citrix metaframe presentation server, • Implementation and managing SEP 11.0 Antivirus server, • Implementation and mana

• Investigate and implement future technology solutions to improve service to the company and introduce new technology to meet existing and future requirements. • Provide 1st line support for key infrastructure technical issues • Investigate options for new technology solutions to improve the service given by existing infrastructure • Identify weakness in departmental processes and propose solutions • Produce regular reports on performance and uptime of key company infrastructure • Carry out implementat

• Checking up, modifying the active directory, backing up different systems as well as maintaining the mail servers on a daily basis • Taking regular back-up and ensure restoration procedures for the LAN. • Participating in Implementation of MOM project across the WAN. • Setting up routers in different sites, building racks and physical communication layers • Providing training to office staff on various application software • Assisting in procurement of various equipment and software, following up with v