Myrna Mancia

Bookkeeping and virtual assistance. Remote

Helping the CEO to plan his day and scheduling his calendar. Helping him to get on track with his day-to-day routine. Supporting him with Time Management.

Executive Assistant and Office Management

Remote Personal Assistant

A professional Executive Assistant, Customer Service Agent, Virtual Assistant and Project Management in Spanish, English and German.

- Manages CEO's calendar - Diplomatically communicating with multiple stakeholders. - Scheduling and planning travel, meetings, training or other business events - Creates & supports team members - File management and paperwork, including creation and edition of documents, presentations and reports - Follow-Up on phone calls, emails, projects - Supports Social Media efforts to leverage marketing opportunities and project facilitation - Supports financial reporting, invoicing and budgeting

Executive Assistant to the CEO's Invoice handling within our ERP system Preparation of Timesheets and Customer Invoices in alignment with our project managers Employee salary validation and handling New hire onboarding support Time tracking validation and Follow-Up Event and travel organization support

Helping the CEO to settle from one country to another. Scheduling events. Events organisation. Personal tasks.

Helping the CEO with streaming events online across social media venues. Setting up courses, Writing SOPs and processes. Office Management. Planning, execution and reports from Livestream sessions.

Customer Support Agent responsible for managing and following up on new equipment quotes. Making sure our customers have everything they need from documents to helping with installs and logistics.

Taking care of CRM, Customer Service. Welcoming customers from all over the US and Central America. Buy and Sell Used Equipment and Overstock Materials

I am the Executive Assistant to both CEO's. I am in charge of looking for Pitch events, Customer Service, request of Quotes and many other tasks

Customer Service, Fulfilment

Responsible for providing technical support to mobile app users with ZenDesk, supporting global customer support team remotely, quick bug identification and further escalation, investigating bugs and user's activity trends with Amplitude, mobile App testing.

A coupon company: I had to test every discount coupon/code received. Looking for influencers/bloggers and dealing exposure for the page. Customer Service, Data Entry, and scheduling of posts in most of the Social Media venues.

Worked as a researched for illegal links. The company worked with Writers and Authors, and my job was to look up for those illegal links and take them off the Internet. Protecting the rights for Authors and Writers.

Handcraft