Nair Araceli Verón
Angestellt, International Reservations Sales and Service Representative, United Airlines
Münster, Nordrhein-Westfalen, Deutschland
Über mich
Flexible, versatile and highly motivated professional with +10 years of combined experience in customer service and quality supervision. Knowledgeable and dedicated customer service professional with extensive experience in contact with the public. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Problem solver, recognized for the ability to follow through with the temperance, cordiality and patient for critical situations. Creative and curious personality always willing to go the extra mile and ready to embrace new challenges. https://www.linkedin.com/in/nairveron/?locale=en_US
Werdegang
Berufserfahrung von Nair Araceli Verón
Bis heute 2 Jahre, seit Juni 2022
International Reservations Sales and Service Representative
United Airlines
1 Jahr, Juni 2021 - Mai 2022
Front Desk Concierge
Hyatt Hotels Corporation
2 Jahre und 7 Monate, Nov. 2018 - Mai 2021
Flight Attendant
Norwegian Air Shuttle
Ensured guests satisfaction by delivering a high end service focusing on attention to detail and anticipating customer needs to exceed expectations, assisting travelers and pilots during air travel. Delivered maximum value to the business at optimum cost by performing multiple tasks within a limited time period under a fast-paced environment. Maintained confidentiality and professionalism at all times adhering to established procedures and performance standards without supervision.
9 Monate, Feb. 2018 - Okt. 2018
Flight Attendant
Andes Airlines
Responsible for the safety and service of guests and crew on board, ensuring to deliver highest level of service standards to all customers. Provided additional care for passengers with special needs and ensured fulfilling requests for particular diet supplements. Performing successfully under high pressure situations, and dealing gracefully with disruptive passengers. Instructed passengers on safety procedures as well as answering wide range of queries, providing exact and detailed information.
5 Jahre und 7 Monate, Juli 2012 - Jan. 2018
Sales Associate/ Production Manager Assistant
PCDA S.A.
Providing personalised care and tailored service to every customer to ensure complete satisfaction Liaising with team members to plan and coordinate bespoke season launches, product briefings and corporate events. Attended daily meetings and performed all administrative tasks designated by management. Auditing suppliers and dealers and managing customer databases for optimum operation.
1 Jahr und 8 Monate, Nov. 2010 - Juni 2012
QA Specialist
MRM Worldwide
Sprachen
Spanisch
Muttersprache
Englisch
Fließend