Nicolai Rydberg

1) Improving sales effectiveness 2) Delivering sales excellence 3) Maximizing revenues 4) Business ownership of CRM 'system'

Scope / Responsibilities: Information Technology Infrastructure consultancy Coaching in the area of Business Service Catalog Management & Service Requirement processing

Scope / Responsibilities: Manage the “sales process” organization globally Build up and support an efficient Sales organization through efficient processes and tool usage Ensure process utilization and knowledge in Sales (Products and System divisions) by providing a regional and local support organization. Headcount (dir. Reports): 15 Total reach (end-users): Global divisional community (*total of ≈ 32,000 users)

Scope / Responsibilities: Ensure Deployment of divisional sales tools towards data-entry users and business intelligence tools towards management. Manage a virtual team of resources (8 regional Sales process managers + specific cluster regions) Deploy and improve upon usage of the ABB Sales CRM suite Headcount (dir. Reports): 8 (exclusive of 250 local country responsible process “champions”) Total reach (end-users): Global divisional community (*total of ≈ 6,000 users)

Scope / Responsibilities: PMO ownership - Plan, develop and implement project management strategies for IT project and programs in South and North Asia IT Outsourcing - Service and Delivery responsible on client side (representing ABB AU+NZ) Business IT tools across the region – Analytics of usage on regional level + recommendation strategies to improve and enable usage Headcount (dir. Reports): N/A Total reach (end-users): South and North Asia IT community (*total of ≈ 600 users)

Scope / Responsibilities: Global Implementations responsible for ABB’s Assent / Order / Invoice management system (Webshop) Global Implementation responsible for Usage and Data monitoring tool Headcount (dir. Reports): N/A Total reach (end-users): Global IT community (*total of ≈ 3,000 users)

Scope / Responsibilities: Built, Maintained and Improved an IT department Successful implementation of new systems to improve on Business Processes Budget and Headcount responsibility Headcount (dir. Reports): 6 Total reach (end-users): Indonesia (*total of ≈ 400 users)

Scope / Responsibilities: Set up and manage a local Enterprise Information Portal (EIP) Database development and understanding of structured information Monitored and tracked employee usage of various systems Connected several departments into one central interface and database Headcount (dir. Reports): 1 Total reach (end-users): Indonesia (*total of ≈ 100 users)

ABB Certified Project Manager - various courses obtained remotely through Washington State University

Concentration in Psychology Concentration in Programming

Chemistry, Physics, Higher Mathematics