Patricia Hacklinger
Angestellt, Senior Project Manager, amasol GmbH
Muenchen, Deutschland
Über mich
Drawing upon my unique combination of skills as a Telecommunications and Systems Engineer with an MBA in Entrepreneurship, I offer a multifaceted approach to problem-solving that seamlessly blends technical expertise with business acumen.
Werdegang
Berufserfahrung von Patricia Hacklinger
1 Jahr und 2 Monate, Juli 2022 - Aug. 2023
Project Manager Corporate Development
Infrafibre Germany
Organisational Solutions for Governance under Mergers & Aquisitions - managing the group's CAPEX applications, developing post-merger onboarding processes, and leading the implementation of ESG initiatives.
3 Jahre und 5 Monate, Feb. 2019 - Juni 2022
Senior Consultant
Cassini Consulting AG
As a consultant, I advised and coached clients on implementing digital transformation initiatives, while introducing problem-solving methods and managing key projects resulting in increased profits, customer satisfaction, and cost reduction.
4 Jahre und 3 Monate, Okt. 2014 - Dez. 2018
Business Solutions Architect
tyntec GmbH
Responsible for driving continuous improvement and optimization of end-to-end business processes, analyzing and refining business requirements, investigating complex problems through data analysis, prototyping technical solutions, and fostering efficient communication between interdisciplinary and inter-departmental teams.
2 Jahre und 6 Monate, Mai 2012 - Okt. 2014
Head of Customer Relations
tyntec GmbH
Responsible for the back-office support of customers and internal areas. Responsible for a 6 person team managing the support of the customer life cycle, coordination and classification of customer profiles.
2 Jahre und 10 Monate, Aug. 2009 - Mai 2012
Partner Manager (Key Account Manager)
tyntec GmbH
Relationship management for international mobile partners. Negotiation of business conditions and control of invoicing and payment authorization. Implementation of partner profiles based on business conditions and demand from customers.
1 Jahr und 8 Monate, Feb. 2007 - Sep. 2008
Head of Postpaid Credit Area
Telefonica Mexico
Defining, controlling and implementation of the new post payment credit conditions. Managing a bigger post paid clientele while minimizing the non-payment risk for the company. Analysis of post paid behavior and definition of client classifications. Responsibility of a 10 person team responsible for the client segmentation control from beginning to end of life cycle.
2 Jahre und 7 Monate, Aug. 2004 - Feb. 2007
Head of Interconnections Area
Telefonica Mexico
Managing the relationship with other operators for the last mile and CPP termination. Managing Voice, SMS, MMS as well as added value services on one platform. Managing, validating, disputing and negotiating all Voice services and added value services invoices for Telefonica.
Project manager for Revenue Assurance and Sarbanes-Oxley projects. Design and proposal for new Revenue Assurance products. Business Trainer facilitator. Audit support in the System assurance part.
Ausbildung von Patricia Hacklinger
5 Jahre und 4 Monate, Sep. 2011 - Dez. 2016
Master in Busines Administration
University of Liverpool
Entrepreneurship
1 Jahr, Sep. 2008 - Aug. 2009
Deutsch
Universität München
5 Jahre und 5 Monate, Juli 1993 - Nov. 1998
Telecommunications and System Engineering
ITAM
Sprachen
Englisch
Fließend
Deutsch
Fließend
Spanisch
Muttersprache
Französisch
Gut