Patrick Oertle
Angestellt, ITO Service Delivery Consultant, Hewlett Packard (Schweiz) GmbH
Dübendorf, Schweiz
Werdegang
Berufserfahrung von Patrick Oertle
Bis heute 12 Jahre und 1 Monat, seit Mai 2012
ITO Service Delivery Consultant
Hewlett Packard (Schweiz) GmbH
Onsite Support und End User coaching im SSP Team (Small and Special Projects). Server Hands & Eyes Service, Hosting etc. Symantec (Schweiz), Kone (Schweiz), DZ Privatbank, Bristol-Myers Squibb, Panasonic (Schweiz), Wärtsilä (Schweiz), Orange u.v.a.
1 Jahr, Aug. 2011 - Juli 2012
ITO Service Delivery Consultant (Sitecoordinator)
Hewlett Packard (Schweiz) GmbH
Sitecoordinator & Field Service, IMACS, Incidents, NSSR, Project-Lead, Storage BackUp (Hosting) - for KRAFT FOODS Europe.
2 Jahre und 4 Monate, Mai 2009 - Aug. 2011
ITO Service Delivery Consultant (Technical Lead)
Hewlett Packard (Schweiz) GmbH
Technical Lead Field Service (Onsite Support & Workplace Management) IMACS, Incidents, 2nd Level Support, 3rd Level Support coordination, SW Packaging & Release Management, Prozess Management, Project-Leads, AD Administration, Logon Script Maintenance, GPO Administration, Support & SW Maintenance POS Systems, Windows Server 2003, Cisco VPN Solution Support and more - for Pfister (Möbel Pfister)
2 Jahre und 4 Monate, Jan. 2007 - Apr. 2009
ITO Service Delivery Consultant (Senior Executive Coach)
Hewlett Packard (Schweiz) GmbH
IT Consulting & Support for Senior Executives (VP & PR), Office & Home Office IT Support, Travel Support, Meeting Support, Family Support, Root Cause Investigations, new Technology Research & Evaluations & Reports - for General Motors Europe
9 Monate, Apr. 2006 - Dez. 2006
Field Engineer & Teamleader for Hewlett Packard (Schweiz) GmbH
Vedior IT
2nd Level Onsite Support, Rollout Projects across Switzerland, Installations for HP Server Hardware, Client Rollout- Projects - for Hewlett Packard (Schweiz) GmbH
4 Jahre und 11 Monate, Mai 2001 - März 2006
Director & Technical Consultant
Atlantecs (Uruguay)
IT & Internet Services for small and medium sized companies. Web- Concepts & Design, Client PC Assembler, Server Hard- & Software Support, Network Support, IT Consulting - Channel Partner of Hewlett Packard Argentina, IBM Uruguay, ASUS USA, Computer Associates Argentina, Microsoft Corporation Uruguay and others...
1 Jahr und 1 Monat, Apr. 2000 - Apr. 2001
IT Agent
diAx / sunrise (TDC Switzerland AG)
1st & 2nd Level Support, Helpdesk, Project Lead Trouble Ticketing Tool (Webinterface, Installations, Maintenance & Updates)
12 Jahre und 11 Monate, Mai 1987 - März 2000
Music Artist & Producer
DJ Jumpin' Jack
Artist in Electronic Music (Techno, Trance & House) - DJ, Audio Engineering, Music Productions - One of most famous Swiss national Techno DJs in the nineties, playing at national Mayor Raves and Clubs, such as international techno mekkas, like IBIZA, Milano, Amsterdam, Lloret de Mar, Gijon, Montevideo, Buenos Aires and others. Played together with international stars like Sven Väth, Pascal F.E.O.S, Mark Spoon and many more.
1 Jahr und 2 Monate, Apr. 1986 - Mai 1987
Car mechanic (Apprentice)
AMAG Automobil- & Motoren AG
Ausbildung von Patrick Oertle
Bis heute 12 Jahre, seit Juni 2012
Eidg. Fähigkeitszeugnis Informatiker-In
ICT-Berufsbildung Schweiz (Aktuell)
Nachholung des EFZ im Validierungsverfahren: Schwerpunkt Support
1 Jahr, Apr. 1998 - März 1999
PC Supporter
Benedict Schule Zürich
Business Information Technology, Installing & Supporting HW & SW, Issue Analysis, Information Management, Operating Systems, Telematics
Sprachen
Deutsch
Muttersprache
Englisch
Fließend
Spanisch
Fließend
Französisch
Grundlagen
Portugiesisch
Grundlagen