Prince Babu

Bis 2023, Application Support Engineer, Tata Consultancy Services Ltd

Giessen, Deutschland

Über mich

Highly motivated IT professional with 5 years of experience seeking an IT Specialist role to utilize expertise in project management, and customer relationship management. Passionate about cybersecurity & IT Service Management, adept at troubleshooting, and dedicated to efficient problem resolution. Experienced in stakeholder coordination and international projects, poised to contribute to the transformation of service/product lifecycle management. Skilled in technical solution proposals and product data management, ready to support the team in configuration and analysis to drive win-win outcomes.

Fähigkeiten und Kenntnisse

Support
Helpdesk
PC Support
Windows 10
Windows
Hardware
Ticketsystem
IT-Betreuung
Windows 7
Active Directory
VMware
IT-Anwendungen
Cyberark
BMC Remedy
ServiceNow
UC4
IT Service Management
Agile Methods
Knowledge management
KPIs
Linux
Microsoft
Infrastructure
Application
End user
Incident Management
Change Requests
B2B-Environment
Ansible
Confluence
Jira
SAP Basis
SIEM
Salesforce
CRM
Server
Production
IBM Mainframe
Workflow Automation
TWS
Google Cloud Platform
Bash (Unix shell)
Citrix
Service Desk
Virtualization
Configuration Management
Clientmanagement
Hardware installation
IT Infrastructure Library
Microsoft Exchange
Microsoft Active Directory
Application Support
Rollout
Standard Operating Procedure

Werdegang

Berufserfahrung von Prince Babu

  • 4 Jahre und 4 Monate, Aug. 2019 - Nov. 2023

    Application Support Engineer

    Tata Consultancy Services Ltd

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Musical instrument
Online Gaming
Sports
Travel
Cooking

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