Riccardo Bua
Angestellt, Global Senior Collaboration Technical Leader, Cisco
Brussels, Belgien
Werdegang
Berufserfahrung von Riccardo Bua
Bis heute 24 Jahre und 2 Monate, seit März 2000
Global Senior Collaboration Technical Leader
Cisco
Solution support Technical Engineer for the Call Center Environment of AT&T, Sprint/Nextel, Cable and Wireless, Comcast, Cox, Verizon, T-Mobile, Goldman Sachs. Part of the global partner/sales escalation design support team(TS-SXN/PDI) providing design assistance and consultancy services to a large base of certified partners and sales teams on Voice & Contact Center Solutions. Working as a technical escalation point in a matrix environment connected in a multinational team to the sales, marketing.
1 Jahr und 11 Monate, Apr. 1998 - Feb. 2000
System Architect/Consultant
Teorema Engineering
System integrator body rented to Microsoft to support Windows 2000 launch in Italy from a technical standpoint and beta testing
Ausbildung von Riccardo Bua
1 Jahr und 6 Monate, Jan. 2015 - Juni 2016
Business Administration
HEC Paris
Major in Diferentiation and Innovation in Services, Capstone in evaluating business model for a multinational business unit expansion in a new sector
2007 - 2010
SAPM, Advanced Project Management
Stanford University
Leadership for Strategic Execution XAPM111 - 028 The Strategic PMO: Projects to Enterprise XAPM211 - 024 Converting Strategy Into Action: On Site XAPMS110 - 030; Managing Without Authority XAPMS214 - 027; Leading Effective Teams XAPM216 - 027; Mastering the Project Portfolio XAPM112 - 030;
2004 - 2007
Project Management
University of Washington
Completed the ESI track and obtained the Washington University Master in Project Management
Sprachen
Englisch
Fließend
Italienisch
Muttersprache
Französisch
Fließend
Spanisch
Gut
Deutsch
Grundlagen
Niederländisch
Grundlagen
Chinesisch
Grundlagen