Robert Schroeder

Berufserfahrung von Robert Schroeder

• Bis heute 16 Jahre und 6 Monate, seit Dez. 2007

  IT & BUSINESS ANALYST

  Credit Suisse

  Maintaining, development and testing of inhouse FA applications Contribute to the development of technical standards Contribute in analysing, development and integration of needed tools/enhancements Delegate, verify and implement change Take initiatives and decisions in compliance with the set procedures and targets Act as Player Coach for the dev-team Participate in design reviews, and incorporate Resolving issues regarding functions, features and components Listen and communicate with teams

• 6 Jahre und 9 Monate, Apr. 2001 - Dez. 2007

  IT Application Developer

  TNS Ilres

  Maintaining, development and testing of inhouse market research applications & scripts

• 3 Monate, Feb. 2001 - Apr. 2001

  Administrative tasks

  ADMINISTRATION COMMUNALE DE BEAUFORT

• 5 Monate, Aug. 2000 - Dez. 2000

  Support

  P&T Luxembourg

  Support & Client relations for Luxgsm marketing department (SCS, Call-center, tech.department)

• 8 Monate, Jan. 2000 - Aug. 2000

  Corporate Client Support Agent

  Transcom

  Customer Care Agent Corporate Client Support Agent Contribute in customer care quality management Inbound/ Outbound / Satisfaction Outbound

• 4 Monate, Sep. 1999 - Dez. 1999

  Back Office Agent

  Luxair S.A.

  Back Office Agent (export handling) / Cargo