Rodrigo Fantinatti
Angestellt, IT Onsite Support, D-ploy GmbH
Nürnberg, Deutschland
Werdegang
Berufserfahrung von Rodrigo Fantinatti
Bis heute 3 Jahre und 3 Monate, seit März 2021
IT Onsite Support
D-ploy GmbH
Ich habe im Richter und Frenzel mit Kommissionierer, rückmeldung im SAP und alles die Materialien verteilen gearbeitet.
1 Jahr und 3 Monate, Nov. 2014 - Jan. 2016
Telecommunications Support Analyst
British Telecom
Work in the Caixa Econômica Federal projects supporting clients in incidents related to routers/switches in LAN/WAN environments acting in the technologies of satellite, terrestrial link and digital radio. Troubleshooting and testing with configurations to support field technicians and operators. Responsible for keeping customers informed about their own issues and network performances. NOC analyst and incident operations to secure the SLA and KPI service contract.
7 Jahre und 1 Monat, Apr. 2007 - Apr. 2014
Support Analyst
General Electric
Second level support analyst, with exclusive service to the CEO and the company's board of directors, local Helpdesk controlling SLA, global metrics and management reporting. Project management in cost reduction of telephony, networks, desktop and telecommunications. Responsible for managing a +500 computer park along with factory floor, renewal of leasing contracts and contract manager with GE's suppliers and customers.
Ausbildung von Rodrigo Fantinatti
4 Jahre, Jan. 2006 - Dez. 2009
Computer Science
Anhanguera Campinas
Sprachen
Portugiesisch
Muttersprache
Deutsch
Fließend
Englisch
Grundlagen
Spanisch
Grundlagen