Saana Luoma
Abschluss: Master of Arts, University of Turku
Greifswald, Deutschland
Werdegang
Berufserfahrung von Saana Luoma
Bis heute 4 Jahre und 7 Monate, seit Okt. 2019
Intern
Universität Greifswald
Adding to the weekly teaching, I organize club meetings and once a week a language exchange (German-Finnish) evening with the Finnish exchange students in Greifswald. My responsibilities: - Co-teaching and occasionally leading lessons. - Modifying and adapting for individual differences among the students. - Assisting small groups of students, preparing materials, and other teaching-related duties. - Organising and delivering independently club activities for the Fennistic students.
2 Jahre und 10 Monate, Feb. 2016 - Nov. 2018
Sales Associate
RNB Retails and Brands
During my employment, I often exceeded personal sale goals. I had positive customer experiment reviews and was well known for my pedantic approach to the aesthetics of the stores. My responsibilities included: - Excellent customer service and knowledge of the products and services. - Needlework, such as shortening and hemming. - Contributing to my own and the team's sale's goals. - Pushing out campaigns. - Other store tasks such as money transaction, shelving, inventory and security checks.
3 Monate, Mai 2018 - Juli 2018
Junior Adviser of Public Diplomacy
General Consulate of Finland in Hong Kong
I participated in Hong Kong's International Education Expo as a presenter. Based on the HKIE, I wrote a comprehensive report of Hong Kong's education system. My responsibilities: - Bulletins of Hong Kong's news. - The Consulate's online content. - Participating in the EU's Culture Committee's projects. - Communication with the external stakeholders. - Delivering material for speeches, interviews and shootings.
2 Monate, Feb. 2018 - März 2018
Communications Assistant
Turku University of Applied Sciences
I published an interview article both in Finnish and English for the use of the City of Turku and TUAS in their student targeted webpages. I also wrote online content for TUAS's intranet. My responsibilities: - Content creating for both internal and external use. - Reviewing a press conference about artificial intelligence. - Assisting in the department meetings in the communication and marketing sectors. - Photographing and editing.
2 Jahre und 5 Monate, Sep. 2013 - Jan. 2016
Customer Service Agent
Fonecta Oy
During my employment, I got positive peer and customer reviews of my customer service skills, use of up to date databases, adequate information and desirable call lengths. I had an excellent knowledge of our services available. Accordingly, I had a better than average rate of additional sales. My responsibilities included - Excellent customer service and knowledge of the services. - Providing correct and adequate information for the customer. - In-take reclamations and complaints.
Ausbildung von Saana Luoma
2 Jahre und 10 Monate, Mai 2017 - Feb. 2020
Linguistics
University of Turku
Thesis subject: Argumentation in Advertising Majoring in the Finnish language Minors in Economics and Political Sciences Other activities: - An exchange semester in Busan, South Korea in 2019 - Tutor for international master's students in 2018.
2 Jahre, Sep. 2015 - Aug. 2017
Logopädie
University of Turku
Majoring in Speech and Language Pathologie/Logopädie. Minors in Psychology and Medicine. Other activities: - Member of the subject council in 2014
4 Jahre und 9 Monate, Sep. 2012 - Mai 2017
Linguistics
University of Turku
Majoring the Finnish language Minors in Phonetics and Psychology Other activities - Member of the national student council of the Fennistic students in 2014 - Tutor the bachelor students in 2013
Sprachen
Englisch
Fließend
Finnisch
Muttersprache
Schwedisch
Gut
Deutsch
Gut
Koreanisch
Grundlagen