Sama Beheshti
Angestellt, Senior Product Manager, DILAX Intelcom GmbH
Berlin, Deutschland
Werdegang
Berufserfahrung von Sama Beheshti
Bis heute 1 Jahr, seit Mai 2023
Senior Product Manager
DILAX Intelcom GmbH
Product Owner, Scrum Master, and Requirements Engineer across 3 agile software teams
Bis heute 5 Jahre und 4 Monate, seit Jan. 2019
Product Manager
DILAX Intelcom GmbH
1 Jahr, Jan. 2018 - Dez. 2018
Business Development Manager UK & Ireland
DILAX Intelcom GmbH
Regional Manager UK & BENELUX
I was in charge of establishing partnerships with our UK based clients and maintaining these partnerships. I've worked with brands, retailers and Affiliate partners to grow our UK partner database. This involved being in charge of the full sales cycle from researching leads, contacting the shops, making sure all technical requirements are met and getting the contract signed and the shops set online. I was also in charge of maintaining these relationships and keeping the clients happy.
1 Jahr und 1 Monat, März 2013 - März 2014
Senior (Tier 2) Agent + Quality Coach for Microsoft Office 365
Arvato Bertelsmann
I worked on a Microsoft Online Services project for Office 365. As tier 2 agent I assisted the Tier 1 agents with complicated cases and escalations to other teams. I also continued my role as a Quality Coach, making sure that the Tier 1 agents were following the Microsoft guidelines and offering high quality service to our customers.
7 Monate, Apr. 2012 - Okt. 2012
Customer Care and Editorial
Lieferheld.de
I managed the data on the back-end for hungryhouse.co.uk and made sure all the information we have on the restaurants were up to date on our system. This involved being in contact with the restaurant owners to make sure all the information is accurate and the menus are up to date.
Ausbildung von Sama Beheshti
2 Jahre und 3 Monate, Okt. 2010 - Dez. 2012
Media, Culture, and Cultural Management
Humboldt Universitat zu Berlin
Literary Field, Mass Media in the UK, Culture and Literature, Project Management, Marketing, Novel, Performance and Performativity, Social Structures, Media and Pop Culture, Cultural Policy and Funding, British History, Economy, Politics and Law
3 Jahre und 10 Monate, Okt. 2006 - Juli 2010
English Language and Literature
Allameh Tabataba'i
2002 - 2006
Mathematics and Physics
Ulum Pezeshki High School
Mathematics and Physics
Sprachen
Englisch
Muttersprache
Türkisch
Fließend
Deutsch
Fließend
Persian
Muttersprache
Azerbaijani
Muttersprache