Sarah Janßen-Blaschke

Angestellt, Director Customer Experience, PubliCare GmbH

Köln, Deutschland

Fähigkeiten und Kenntnisse

Customer & Client Service Management
Project Management
Operations Manager
Change Management
Process Improvement
Business Coaching
Hands on mentality
Training
Key Account Management
Führungserfahrung
Unternehmensführung
Fluent in Dutch/German/English
Efficiency
Team Building
Strategy Management
Kundenbindung
Kundenservice
Loyalty
Flexibility
lösungsorientiert
Logistics
Supply Chain
Projekt
Coaching
Trainee Programme
Talent Assessment
Business Psychology
Personalmanagement
Prozesse

Werdegang

Berufserfahrung von Sarah Janßen-Blaschke

  • Bis heute 1 Jahr und 3 Monate, seit März 2023

    Director Customer Experience

    PubliCare GmbH
  • 1 Jahr und 11 Monate, Apr. 2021 - Feb. 2023

    Head of PMO Operations Europe

    Medline International Germany GmbH
  • 8 Jahre und 1 Monat, Apr. 2013 - Apr. 2021

    Customer Service & Tender Manager /Prokurist

    Medline International Germany GmbH

    Providing excellent Customer Service by managing a team of European Customer Service Agents and Pricing Staff and ensuring that the organisation satisfies customers' needs and providing World Class Customer Service

  • 1 Jahr und 3 Monate, Nov. 2015 - Jan. 2017

    Project Manager- Customer Service Europe

    Medline International Germany GmbH
  • 5 Jahre und 9 Monate, Aug. 2007 - Apr. 2013

    Customer & Client Service Manager - Supply Chain Manager Europe

    The Walt Disney Company / Technicolor Home Entertainment Services

    Responsible for the client The Walt Disney Company/Germany– sector DVD/BD/Merchandise products. Build up and manage an efficient European Customer Service - Supply Chain Team with resources available for more than 30 employees in several territories / countries (Customer & Client Service teams) Be the key contact point for the Client to make sure their needs are understood and well executed and that we create a balanced and business-friendly partnership

  • 2 Jahre und 10 Monate, Okt. 2004 - Juli 2007

    Sales- & Marketing-Manager

    Radio Plassenburg

Ausbildung von Sarah Janßen-Blaschke

  • 1995 - 1999

    Psychology & Art Therapie

    Universität Nimwegen

    Art / Psychology / Art Therapie

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Niederländisch

    Fließend

  • Spanisch

    Grundlagen

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