Saranga Thenuwara
Angestellt, System Engineer L2, TechOne Global
Über mich
Seasoned Systems Engineer and Cloud Solution Architect with a decade-long dedication to optimizing IT infrastructures, seamless cloud integrations, and championing innovation in technology. Key Highlights: Cloud Migration Leader: Orchestrated a team that streamlined cloud migration, cutting costs by 30% and improving transition times by 25%. Network Management Expert: Designed a resilient data infrastructure handling 10,000+ user requests per minute, showcasing proficiency in managing complex networks. Security Solution Architect: Implemented solutions reducing system vulnerabilities by 40% within a year. Active Directory Specialist: Managed and optimized server environments for 5,000+ users, ensuring 99.9% uptime. Call Center Systems Innovator: Transformed conventional call center systems, enhancing call clarity and reducing downtimes.
Werdegang
Berufserfahrung von Saranga Thenuwara
Bis heute 1 Jahr und 9 Monate, seit Aug. 2022
System Engineer L2
TechOne Global
• Spearheaded the creation of 20 key documents for customer success, boosting customer satisfaction by 15%. • Expertly deployed 20 applications on Azure, achieving a 95% success rate. • Enhanced issue resolution time by 10 minutes through streamlined ticket management. • Specialized in O365 applications, paired with Microsoft Intune for troubleshooting.
Bis heute 1 Jahr und 9 Monate, seit Aug. 2022
System Engineer L2
Tech One Global
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Deutsch
Grundlagen
Englisch
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