Seren Serifoglu

Angestellt, CRM Specialist, C. & E. FEIN GmbH

Stuttgart, Deutschland

Fähigkeiten und Kenntnisse

Customer Relationship Management (CRM)
Microsoft Dynamics CRM
.NET Framework
C#.NET
ASP.NET
WCF
Web Services
Microsoft SQL-Server
Microsoft Power BI
Microsoft SQL-Server Reporting Services
Project management
Microsoft Dynamics Sure Step
Software Development
C#

Werdegang

Berufserfahrung von Seren Serifoglu

  • Bis heute 5 Jahre und 9 Monate, seit Okt. 2018

    CRM Specialist

    C. & E. FEIN GmbH

    • Mapping business requirements with Microsoft CRM application functionality; identifying work-arounds and custom development as necessary • Developing CRM solutions with system design, configuration, customization and integration for all modules. • Defining project's scopes, goals and deliverables that support business goals • Bridging the CRM solutions with variated enviroments. Planning and developing integration software adapters, webservices based on related programming languages.

  • 2 Jahre und 3 Monate, Aug. 2016 - Okt. 2018

    Software Development Manager

    Yonpark

    • Participating and leading the CRM Projects with taking role on Project Management and Technical Development phases • Developing CRM solutions with system design, configuration, customization and integration for all modules. • Bridging the CRM solutions with variated environments. Planning and developing integration software adapters, webservices based on related programming languages.

  • 5 Jahre und 8 Monate, März 2013 - Okt. 2018

    Senior CRM Consultant

    Uzman CRM

    • Mapping business requirements with Microsoft CRM application functionality; identifying work-arounds and custom development as necessary • Developing Dynamics CRM projects on backend and frontend sides. Building sector specific solutions which contains different types of function blocks. • Participating in CRM pre-sales engagements and activities including quotes, CRM designs, proposals, presentations etc.

  • 1 Jahr und 2 Monate, Juli 2016 - Aug. 2017

    Partner Technology Solutions Professional (P-TSP) - CRM

    Microsoft Corp.

    • The primary role is to communicate the value of CRM solutions to customers and to provide architectural guidance for Enterprise Integration solutions and upgrades. • Providing our years of client experience to deliver pre-sale activities and resources to empower customers and help them meet their solution, upgrade, and integration needs.

  • 5 Monate, Nov. 2012 - März 2013

    CRM Consultant

    Medyasoft

    • Developing CRM solutions with system design, configuration, customization and integration for all modules. • Bridging the CRM solutions with variated enviroments. Planning and developing integration software adapters, webservices based on related programming languages. • Designing utilities and developing softwares for data migrations. • Defining project's scopes, goals and deliverables that support business goals • Assisting clients with maximizing their CRM processing to meet their business needs.

  • 1 Jahr und 6 Monate, Juni 2011 - Nov. 2012

    Software Development Engineer

    Sistaş

    * Developing custom softwares for CTI solutions. * Designing integration solutions and developing plugins, windows services for voice recording systems. * Developing CRM solutions with system design, configuration, customization and integration for all modules. * Creating custom ASP.NET web applications that were exposed to CRM users through the use of i-frames that were embedded into the CRM GUI as custom fields.

  • 1 Jahr und 7 Monate, Juli 2009 - Jan. 2011

    Software Development Engineer

    Sanpa Automation

    * Designing and building industrial automation solutions with PLC's, computer based motion controller systems, stand-alone controllers * Developing customized motion controller applications based on computer for automated systems. * Bridging company with abroad distributors and searching on new optimic solutions for automation systems. * Supporting sales department during exhibition periods, pre-sales events; preparing simulations for new automation architectures.

  • 3 Monate, Juli 2010 - Sep. 2010

    Software Development Engineer

    CMZ

    * Developing 9 axis Flexo-Printing Machines project with stand-alone motion controller. * Bridging the project flows between Sanpa Industrial Company and CMZ Distrubutor.

Ausbildung von Seren Serifoglu

  • 5 Jahre und 10 Monate, Sep. 2012 - Juni 2018

    Business Management and Administration

    Anadolu University

  • 4 Jahre und 10 Monate, Sep. 2005 - Juni 2010

    Electrical Engineering

    Kocaeli University

Sprachen

  • Türkisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

Interessen

Civil aviation
Motorcycle
Drums

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