Shaukat Khan

Exercise independent judgment and analysis in determining the best method(s) to resolve issues and ensure customer loyalty and satisfaction Gather feedback from customers, study other customer success strategies and analyse customer data to identify the best practices. Maintain strong ability to multi-task and work cross-functionally in a dynamic environment Work closely with the Professional Services teams to share customer insights that inform additional product and service sales opportunities.

Coordinating comprehensive market research, producing detailed reports for decision-makers to guide investment strategies. Conducting risk audits across financial services, creating comprehensive risk mitigation strategies to ensure compliance. Orchestrating projects ranging in size and scope, overseeing all stages from planning to completion. Assessing channel performance, consolidating internal data and competitor info and leveraging findings to refine sales strategies.