Stephen McCormack

Berufserfahrung von Stephen McCormack

• Bis heute 14 Jahre und 1 Monat, seit Apr. 2010

  Technology Marketing Consultant

  TSL Marketing

  I work with companies from across a range of different Industries to build strong, measurable sales pipeline via a range of in-depth multi-tactic integrated marketing and demand generation activities. I have global experience in markets across EMEA, APAC and North America with particular focus on UK & I. My goal is to develop and nurture measurable Sales Pipeline and deliver real Return on Investment for our Clients.

• 1 Jahr und 3 Monate, Juli 2008 - Sep. 2009

  Helpdesk Manager

  Siemens Building Technologies

  Managed a team of phone support agents and field engineers carrying out scheduled maintenance and emergency repair visits on fire safety equipment ensuring that all customers received regular maintenance visits in line with government standard, IS 3218:2009, while maximizing revenue in line with stated quarterly targets.

• 11 Monate, Aug. 2007 - Juni 2008

  Technical Support Senior Team Leader

  Hewlett Packard / CPL

  Oversaw a multinational team of 70 agents providing support to users in seven different countries and five different languages.