Tatyana Dzifuta

- project planning, tracking and delivery management - collaborating with Product Owner and CTO to coordinate product backlog grooming and story estimation - assure stability and quality of the product during testing and deployment on production environment - implemented Scrum and transition from Scrum framework to Scrumban methodology - pre-sale support for new businesses attraction - making projects from scratch to going live

- hiring, training and managing team of baristas to consistently deliver attentive customer service and the perfect cup of coffee - monitoring the quality and consistency of performance through observation, attention to detail and well-balanced interaction with both staff and customers - delivering accurate sales and reporting figures within set timescales and in line with budget - organising coffee championships, workshops and training courses

Managing two distributed and cross-functional Scrum teams with the focus on delivery, development and people management: - helped the team to meet daily and iteration objectives - facilitated team continuous improvement - collaborated closely with product owners. Assisted with communicating their vision, objectives, and user stories - used adopted scale of estimation on Epic grooming to help the program to estimate larger features and epics - facilitated preparation and readiness for release planning

After Kuadriga acquisition by Ciklum, I became a part of Client Service Manager's Department. I was working in the multinational team dealing with different departments to support and to grow development teams, ready to advise on the best nearshore development strategy for the certain client.

Coming in Kuadriga in 2011 when it had several accounts and 20 people, I managed together with a great team to build a company that serviced 25 Western European clients and employed 100 employees in 2012. I combined recruitment responsibilities with operational one being in charge of: - recruitment process - communication with clients, conducting workshops on teamwork and efficient development methodology - negotiations with clients to clarify technical requirements