Thomas Duxler
Angestellt, Director of Rooms Division, Le Meridien Vienna
Wien, Österreich
Werdegang
Berufserfahrung von Thomas Duxler
Leading the Front Office, Housekeeping, Fitness + Spa Teams
1 Jahr und 6 Monate, Jan. 2017 - Juni 2018
Director of Front of House
Sea Containers Hotel (former Mondrian London)
- Leading Front Desk, Guest Experience (Concierge & Guest Relations), Guest Services (Telephones), Bell & Door Teams and Duty Managers. - Responsible for running a smooth operation and developing strategies improving guest satisfaction and achieving budget goals - Driving and analyzing Mondrian London's online reputation management efforts on TripAdvisor, bookings.com and google reviews
7 Monate, Juli 2016 - Jan. 2017
Director of Guest Experience
Sea Containers Hotel (former Mondrian London)
- Leading the Guest Experience Team - Successful integration of Concierge duties within the Guest Experience Team - in charge of driving and analyzing all online reputation management efforts for the hotel
2 Jahre und 4 Monate, Apr. 2014 - Juli 2016
Guest Liaison Manager
Le Meridien Piccadilly
- Leading the Guest Liaison (Guest Relations) and Club Lounge Team - Driving and implementing Le Meridien Brand initiatives and events - Looking after social media activities for Le Meridien Piccadilly
10 Monate, Juli 2013 - Apr. 2014
Guest Service Support Executive
Le Meridien Piccadilly
based in the Executive Office
8 Monate, Dez. 2012 - Juli 2013
Assistant Manager Front Office / Duty Manager
Le Meridien Piccadilly
1 Jahr und 4 Monate, Sep. 2011 - Dez. 2012
Guest Relations Executive
Le Meridien Piccadilly
4 Monate, Juni 2011 - Sep. 2011
Receptionist
Le Meridien Piccadilly
Ausbildung von Thomas Duxler
5 Jahre und 1 Monat, Juni 2004 - Juni 2009
Hotelmanagement
Tourismusschulen Modul