Thomas Lambrecht

Berufserfahrung von Thomas Lambrecht

• Bis heute 17 Jahre und 5 Monate, seit Jan. 2007

  Head of Quality- and Prozessmanagement and Emergency Response Planning

  Germanwings

  Duties and Responsibilities - Audits within the organization regarding JAR OPS 1.035, Part M, Easa Part 145 and Part 1.055 - Safety Management - Security Management - Emergency Management (ERAP System) - Project Management and consulting of departments concerning Quality topics within the organization - Monitoring & Reporting of Key Performance Indicators (incl. the follow up of poor KPI`s) - Process Management and Risk analysis

• 3 Monate, Okt. 2006 - Dez. 2006

  Manager Global Handling Processes

  Lufthansa Cargo

  Process Management for the Lufthansa Cargo Handling Organization (world wide)

• 3 Jahre, Nov. 2003 - Okt. 2006

  Manager Customer Service for North Italy

  Lufthansa Cargo

  Discipline and professional management of co-workers in the call center for North Italy (Venice, Milan,Turin and Bologna) located in Milan Responsible for the budget according the central directives Implementation of new sales strategies Development of new markets for import and export

• 2 Jahre und 4 Monate, Aug. 2001 - Nov. 2003

  Manager Quality Management System and KVP

  Lufthansa Cargo

  Audits at the Lufthansa Cargo Center - Product audits - Process audits - ISO-certification maintenance audits - Activity monitoring - Safety audits - External Customer Audits Project management and consulting of departments at the Lufthansa Cargo Center Analysis of weak points and solution development within the logistics chain Development and selection of measurement criteria within processes Seminars and briefings for workmates in area

• 1 Jahr und 5 Monate, Apr. 2000 - Aug. 2001

  Manager Central Networking Department (Handling Quality world wide)

  Lufthansa Cargo

  Professional management and support of the Quality Manager Network (world wide) Quality Marketing Quality Communication Representation of the department to external organizations

• 2 Jahre und 8 Monate, Apr. 1996 - Nov. 1998

  Manager Station Training in Cologne

  Lufthansa Passage

  Training and Quality Manager for the Project “B 747 Freighter Handling” at Cologne Station

• 5 Jahre und 9 Monate, Aug. 1990 - Apr. 1996

  Manager Station Training at the Lufthansa Business School

  Lufthansa Passage

  Responsible for the education of teachers Acting manager in the place of check-in and cargo dispatch managers External customer care (e.g.: Plotin Air / Athens, Qatar Amiri Flight / Doha and German military aviation / Cologne) Project work in the decentralization of training programs from 1991 to 1993 Care of external customers including the following: •Negotiating of training programs •Implementing training programs •Price negotiations •Contract closing •Preparing balance sheets