Thomas Meyer

EBIA Enterprise Business Intelligence & Analytics & Program Management Office. Domain Manager responsible for DFS Dell Financial Services, CCO Chief Customer Office, IT and the EBIA Program Management Office with 13 direct reports. $1M saving through a new BI strategy to expand business capabilities and leverage new technology. Business resiliency and legal compliance programs to meet GDPR and IFSR9. Cross functional program management for large scale EBIA projects.

IT Business Lead globally for Global Services, Professional Services and Total Customer Experience for BI and Analytics projects and IT Services with 10 direct reports. Driving rationalization and integration programs with high complexity and mission critical impact to business functions in global context.

 Centralization of Workforce Systems; 54% ($1M) maintenance cost saving 
Saving of $2M by consolidating 4,500 reports into a central platform.

 Data Governance, Data Lake, Self-Service BI

Accountability for Demand-, Resources & Financial Management; Reporting and Analytics globally as part of the Business Technology Group - a consulting and engagement layer of IT with Business for Customer Service and Professional Services. Led implementation of a centralized shared resource model in BTG CS, PS and drove change and transformation process.

Global responsibility for Customer Service, HR & Finance concerning IT projects & IT Services to support daily operations incl. demand management, development and support; expanded the team to 17 direct reports.

 Integration programs e.g. Time & Attendance Program integration with Oracle, Servigistics, Peoplesoft; legacy Japanese CRM system into Oracle ERP incl. service providers. 

Efficiency and compliance programs, archiving solutions, server and application virtualization; Sarbanes & Oxley and ITIL.

Responsible for software solutions in EMEA for Finance, HR and Customer Service. Engaged with business stakeholder on project level cross-functional with teams in the US, EMEA & Asia. 8 direct reports. Provided business critical complex financial data analysis and operational reporting for Finance EMEA using Brio Technology. Designed, developed and deployed a Time & Attendance System to 68 countries and 26,000+ users. Implemented a Maintenance Contracts System in 31 countries with Oracle ERP integration.

Business requirements, solution design, architecture and development. Realized a module to calculate commissions dynamically for complex sales hierarchies as part of a Fond Management System.

 Worked with Microsoft, Oracle, Informix, Solid and Uniface on technical capabilities to enhance the product functionality of the Fond Management System for customers in the banking and real-estate industry.