Thomas Nick
El. Ing. HTL / STV
Geschäftsführer, Berater, Projektleiter(The company name is only visible to registered members)
- CH-6340 Baar
- Switzerland
Personal information
- Haves
- > 25 Jahre Erfahrung in IT- und Telekommunikationsumfeld mit langjähriger Führungs- und Personalverantwortung (Leitung grosser Telecom und IT Operations Organisationen), eTOM / ITIL, Service Support Prozesse, Service Delivery Prozesse, SLA- und KPI Management, Problem Management, Change Management, Projekt- und Program Management. Erfahrung im Rollout neuer Dienstleistungen und Infrastrukturen, Positionierung und Strukturierung von Service- und Betriebs-Organisationen (Aufbau- und Ablauforganisation). Erarbeitung von Service Level Agreements, Kooperationsverträgen, etc. Beratungsleistungen für Telekom, CATV und IT Dienstleistungsorganisationen, Programm- und Projektleitungen, Knowhow für Prozess und Organisationsoptimierung, Service (-Level) Management, Operational Excellence Projekte. (Stichworte: Temporary Management, Service Operations, OSS/BSS, Prozesse, ITIL/eTOM, SLA, IT, Telco, CATV, FTTH, etc.)
Professional experience
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Mar 2001
- present
(11 years, 3 months)
-
Geschäftsführer, Berater, Projektleiter
(The company name is only visible to registered members)
Industry: Consulting, Telecom, IT, CATV, technische Dienstleistungs- und Betriebsorganisationen
-
Mar 2001
- present
-
-
Mar 2011
- present
(1 year, 3 months)
-
Industry: Telecommunication
-
Mar 2011
- present
-
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Jan 2011
- present
(1 year, 5 months)
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Industry: Telecommunication
-
Jan 2011
- present
-
-
Oct 2009
- present
(2 years, 8 months)
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Industry: Energy
-
Oct 2009
- present
-
-
Mar 2010
- Dec 2010
(10 months)
-
Industry: Telecommunication
-
Mar 2010
- Dec 2010
-
-
Oct 2007
- Jun 2009
(1 year, 9 months)
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Industry: Information Technology & Services
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Oct 2007
- Jun 2009
-
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Aug 2006
- Jun 2007
(11 months)
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Projektleiter "Voice over Broadband"
Industry: Telecommunication
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Aug 2006
- Jun 2007
-
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May 2006
- Jul 2006
(3 months)
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Industry: Telecommunication
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May 2006
- Jul 2006
-
-
Jun 2005
- Jul 2006
(1 year, 2 months)
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Teilprojektleiter "Operational Readiness"
Industry: Telecommunication
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Jun 2005
- Jul 2006
-
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Sep 2004
- Jun 2005
(10 months)
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Industry: Telecommunication
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Sep 2004
- Jun 2005
-
-
Apr 2003
- Jul 2004
(1 year, 4 months)
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Industry: Telecommunication
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Apr 2003
- Jul 2004
-
-
May 2002
- Apr 2003
(1 year)
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Projektleiter "Incident Handling"
Industry: Telecommunication
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May 2002
- Apr 2003
-
-
Jun 2001
- May 2002
(1 year)
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Program Manager "Digital Phone"
Industry: Telecommunication
-
Jun 2001
- May 2002
-
-
Mar 2001
- Jun 2001
(4 months)
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Industry: Telecommunication
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Mar 2001
- Jun 2001
-
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Sep 1999
- Feb 2001
(1 year, 6 months)
-
Industry: Telecommunication
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Sep 1999
- Feb 2001
-
-
Aug 1998
- Aug 1999
(1 year, 1 month)
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Industry: Telecommunication
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Aug 1998
- Aug 1999
-
-
Industry:
- Employment status
- Freelancer
Educational background
- 1984 - 1987
-
Abendtechnikum Zürich (HTL)
Nachrichtentechnik, El. Ing. HTL / FH
-
Kaderschule St. Gallen
Service Management, NDS Wirtschaftingenieur STV
Betriebswirtschaft, Service Management, Prozesse
- Languages
- German, English
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