Thomas Panzenhagen

Berufserfahrung von Thomas Panzenhagen

• Bis heute 8 Jahre und 3 Monate, seit März 2016

  Customer Service Team Leader ACM / AEI

  Henkel AG & Co. KGaA

  Customer Service Team Leader ACM /AEI Deutschland Team of 20 heads Located in Duesseldorf, DE

• 10 Monate, Mai 2015 - Feb. 2016

  Customer Service Team Leader - Aerospace

  Henkel AG & Co. KGaA / Henkel Nederland BV

  Customer Service Team Leader Customer Service ATA BeNeLux • Team of 10 Heads • Located in Nieuwegein, NL & Brussels, BE • Lead the team through Go-Live of OneGSC • Crisis Management (articles from US)

• 3 Jahre, Mai 2012 - Apr. 2015

  Customer Service - Control Tower

  Henkel AG & Co. KGaA

  A – Customer Service Henkel AG & Co. KGaA, Duesseldorf, Germany • regional, dealing with WEU-Teams • Support of FoCus Enhancements/System developments/projects (e.g. One GSC), integration tests • CCT & SAP Key User • Training of new processes, Scheduling agreements (for colleagues in Sweden)

• 5 Jahre und 3 Monate, Feb. 2007 - Apr. 2012

  Customer Service, SAP-Key-User, EDI

  Henkel AG & Co. KGaA

  Kunden: OEM Kunden Automotive (VW-Konzern)

• 9 Monate, Juni 2006 - Feb. 2007

  Customer Service

  Henkel AG & Co. KGaA

  Kunden: u.a. Airbus, Lufthansa

• 2 Jahre und 10 Monate, Sep. 2003 - Juni 2006

  Ausbildung zum Informatikkaufmann

  Henkel AG & Co. KGaA