Ville Kleemola

As a salesperson at Dressmann my main responsibilities are retail sales and customer service. Other tasks I'm responsible of on a daily basis include: visual merchandising, storeroom work and other basic retail tasks. Working at Dressmann has helped me develop my customer service, communication and merchandising skills. This position has also deepened my sales expertise and teamwork capabilities.

At Keto Software I worked in an international B2B project with responsibilities including: Digital Marketing Social Selling Building Metrics Data Analysis I'm currently writing my bachelor's thesis about the project.

At Anttila Oy I worked as a temporary salesperson in a Kodin 1 department store. My responsibilities as a salesperson included sales, customer service, visual merchandising, storeroom work and other basic retail tasks. I worked mainly in the furniture, lighting and decoration area. During my employment I developed my merchandising skills and my understanding of retail chain operations. This position also supported the development of my sales and communication skills.

My main tasks consisted of sales and new customer acquisition. Serving existing customers was another important part of the job. I was responsible of selling consisted of cell phone plans, wifi & broadband connections as well as mobile devices and additional services. Through this position I was capable of further developing my sales & customer service skills, especially my closing skills. I also learned the importance of a skilled salesforce in the extremely competitive industry of telecommunications.

As a sales representative for MKTG Finland I worked almost exclusively with the Nespresso brand. I was responsible of selling and promoting Nespresso coffee machines in different department stores by giving presentations and handing out free sample cups of coffee. During my time at MKTG I developed my sales and customer service skills and learned the effectiveness of experiential marketing in improving brand awareness and generating positive word-of-mouth.