Viviane Deng

1.Screen incoming documentation and information from variety of sources, to organize; track, and file visa applications accordingly to relevant terms of US non-immigration laws and procedures; Ensure high level of customer service and information accuracy. 2.Draft written security advisory opinion (SAO) clearance requests 3.Help maintaining good relationship and contact with Foreign Affair Offices within the China southern consular district.

1. Efficiently communicate with customers from the world and clearly understand their import inquiry. 2. Carry out marketing research on the inquiry products based on product details or technical specifications requirements. 3. Identify suitable suppliers and communicate product requirements with them. 4. Arrange experienced QC to selected supplier plants and choose the best supplier. 5. Price negotiation 6. Arrange shipment and make sure order is completed at the destination port.

1.Conduct briefing for arrival guests/customers about the resort in terms of its facilities, activities and services. 2.Provide consulting service to in-house guests. Arrange conference meeting/wedding for guests as requested. 3.Handle guest complains and sort out solutions by communicating with departments concerned. 4.Update guest information and maintain relationship with our VIPs and Returnees. Arrange special events for our VIPs and Returnees.