Dr. Volker Hoyer-Fredrich

- Leading enterprise software division with more than 60 employees working in cross-functional and self-organized (agile) teams - Enabling business transformation towards omni-channel based backoffice processes by using SAP S/4 HANA and SAP Cloud Platform - Support of internal digitalisation by setting up user-based HR processes with Workday/ SAP HCM and by introducing a company-wide communication and collaboration platform for 20,000 employees based on Microsoft Office 365

- Lead of IT demand management including internal IT consulting and project department - Responsible for IT project portfolio management - Initiate of new initiaves such as proactive realtime monitoring for IT operations and processes in omni-channel environments

- Leading software development department for e-commerce, healthcare and financial outsourcing projects - Responsible for multi-project management und ressource management - Initialization and preparation of digital healthcare projects including investment decisions - M&A support (technical due diligence) for Bertelsmann India Investments

- Business development for digital growth areas such edutainment, cross-channel-commerce and payment processes for connected car vision - Management of strategy consulting projects in Europe, U.S., and South East Asia - Responsible for proposals, customer presentation and contract negotiations for end-to-end outsourcing businesses (supply chain, customer service, payment and e-commerce)

- Initiation and management of acquisitions of large-scale, collaborative research projects funded by the European Commission and industry partners in the area of cloud computing platforms - Contribution to business research program (advertisement-based revenue models for cloud-based enterprise software, business cases, market analyses) - Developement of prototypes for demonstration purposes in the area of enterprise mashups ‘SAP Research RoofTop Marketplace‘

- Initiation of acquisitions of new research projects funded by the European Commission including the budget and resource negotiation - Organization and conducting user workshops to evaluate innovative software products and their business values - Contribution to the scientific community as program committee and reviewer at several international conferences and journals

- Worked in research projects for modeling and standardization of cross-organisation e-business processes

- Worked on developing innovative e-commerce project based on J2EE

- Business process modeling for the process-oriented restructuring of organizational units (business process reengineering)

- Investigated marketplace principles in context of API-based platform economy - Evaluated customer perception and business value for platform operators - Published more than 50 papers in leading international journals, books, and conference proceedings

- Strategic management, marketing, business management as well ethics

- Majors in industrial management and distributed information - Wrote a thesis (‘Studienarbeit’) about ‘Information and communication systems at container terminals – optimization strategies with genetic algorithms‘ - Wrote a thesis (‘Studienarbeit’) about ‘Data-based mobile systems‘