Zeineb Ben Ali
Angestellt, Technical Lead, Gait - Premium Apple Partner
Doha, Katar
Über mich
Personable and knowledgeable Apple Certified Technical Support with over 5 years of experience assisting customers with various hardware and software related issues within Apple Authorized Service Providers and apple premium partners . Provided in-depth technical support to clients at a Tier 2 level, solving issues using Apple guidelines and genuine parts. Seeking to provide expert technical support to clients and enterprise organizations as Tech support engineer
Werdegang
Berufserfahrung von Zeineb Ben Ali
Bis heute 1 Jahr und 11 Monate, seit Aug. 2022
Technical Lead
Gait - Premium Apple Partner
Lead the technical team in Gait - Apple Premium partner in Qatar.
Bis heute 6 Jahre und 11 Monate, seit Aug. 2017
Technical Support Engineer
Ali Bin Ali Group
Apple Certified Mac Technician 2017 : Pass on January 2018. Apple Certified iOS Technician 2017: Pass on October 2017. Apple Service Fundamentals 2017 (SVC-17A): Pass on October 2017. I'm able to support all Apple Products software and hardware.
1 Jahr und 2 Monate, März 2015 - Apr. 2016
Software Engineer
ISI Digital
Planning, developing and implementing accounting and commercial solutions. Supporting and developing using Sage Solution www.sage.com
6 Monate, Feb. 2014 - Juli 2014
Software Developer
TUNINTECH at Golem Software Company
Design and implementation of a browser based application "Civil Registry - Procedures module": Solution managing demographic services in Italy. v Languages : C#, .Net v Frameworks :.NET(WPF, WCF , Entity Framework) v Methodologies : Design pattern(MVVM , MVC) v Operating Systems : Mac, Windows v Databases : Oracle, PL/SQL, JDBC, Access, SQL Server 2008 v Networking : TCP/IP, HTTP v Tools: Microsoft Visual Studio , SQL Server
Ausbildung von Zeineb Ben Ali
4 Jahre und 10 Monate, Sep. 2009 - Juni 2014
Software Engineering
ISSAT– University of Sousse - Tunisia
Software Design- Development and Testing : Able to fulfill the software development life cycle
3 Jahre und 10 Monate, Sep. 2005 - Juni 2009
Baccalaureate in Computer sciences
High School – Mahdia, Tunisia
Sprachen
Englisch
Fließend
Französisch
Fließend
Arabisch
Muttersprache
Deutsch
Gut