Adam Piotr Kozlow

Berufserfahrung von Adam Piotr Kozlow

• Bis heute 10 Monate, seit Aug. 2023

  Interim Manager

  Amazon Logistics

• Bis heute 4 Jahre und 4 Monate, seit Feb. 2020

  Team Leader

  Amazon Logistik Winsen GmbH

  - Managed team of 30 associates responsible for problem resolution in Inbound, RSP, Hazmat and Damage land. - Coordinated tasks for three level 3 ISS representatives in the absence of AM. - Prepared daily shift plan for associates, working with leadership team on streamlining hours in the process while increasing proficiency of the team in resolving issue in the process - Improving each sector to reduce the issues or misses in the process

• 8 Monate, Juli 2019 - Feb. 2020

  ISS Specialist

  Amazon Logistik Winsen GmbH

  -Supported Vendors/Clients directly from inside facing trouble resolution on the catalog level. - Managed personal daily workflow and shared best practices with management and colleagues to help provide structure and improvement to new ISS team. - Increased TT Resolution by 50% resulting in overall performance improvements (standard rate of FC 3 tt/h, my rate 6 - 8 tt/h) - Learned other colleagues to understand faster how to solve all issues

• 2 Jahre und 1 Monat, Aug. 2017 - Aug. 2019

  Associate

  Amazon Logistik Winsen GmbH

  - Selected for Reactive Arc management team. Responsible for chasing and coordinating stow of reactive arcs within the 4 h sla. Resulting in a successful completion rate of 99,7% - Learned / Coached new Associates