Ashok Kumar Maurya

Angestellt, Telecommunication Consultant, Tata Consultancy Services Deutschland GmbH

Ann Arbor, Vereinigte Staaten

Fähigkeiten und Kenntnisse

Unified Communications
Telecommunications
cisco telepresence
Cisco Unified Communication Manager
Cisco Unity
Collaboration Consultant
Unified Communication
Telephony
VoIP
Cisco TelePresence
Contact Center
Cisco Jabber
WebEx CMR
Cisco Webex
Cisco Meeting Server CMS
ITIL Foundation V3
Cisco Expressways
Siemens Hipath 4000
Siemens Hipath 3800
Open Scape 4000
OpenScape Xpressions
OpenScape Contact Center
Customer Support
Customer Handeling
Video Conferencing
Team leadership
IT Infrastructure Project Management
Session Initiation Protocol (SIP)
Siemens Hicom/Hipath
Contact Center Management
Presales
PowerPoint
Visio
Voice over IP
SIP
Audio and Video Conferencing
IT-Consulting
Solution Design
Teamwork
Communication
Support
Telepresence Server
Skype For Business
MDM
Fax-Server
Teams Telephony
Microsoft Phone System
Microsoft Teams Direct Routing
Informationstechnologie
Microsoft Teams
Teams Direct Routing
Clients
Microsoft Azure
Telekommunikationsberatung

Werdegang

Berufserfahrung von Ashok Kumar Maurya

  • Bis heute 5 Jahre und 5 Monate, seit Jan. 2019

    Associate Consultant- Unified Communications

    TCS - Tata Consultancy Services

    Technical Lead Network Voice support team, responsible for Operation & Support for client's global Collaboration services. Working on Microsoft Teams Telephony. AudioCodes SBCs, SIP Trunks, Cisco TelePresence, Cisco Voice, Unify OpenScape 4000, OpenScape Contact Centers, Cloud Contact Centers, Voicemail Servers, Fax servers, Audio Conferencing servers, WebEx, Zoom, Cisco Sx/Dx/Tx/Profiles Endpoints, Cisco Expressways, Cisco TMS, Cisco Content Server, Cisco TelePresence Servers, Cisco Conductor & MCU etc.

  • Bis heute 9 Jahre und 2 Monate, seit Apr. 2015

    Telecommunication Consultant

    Tata Consultancy Services Deutschland GmbH

    Leading a team who is responsible for Operational support of Global Network Voice Infrastructure for one of our Global Client having 5000+ employees. In addition to Operation support, we are also responsible for new designing a new solutions and executions as per client's requirement. It includes global telephony platform, Contact Centres, TelePresence systems, Fax & other application servers. Worked 3 Years onsite at client head office in Germany.

  • 1 Jahr und 11 Monate, Mai 2013 - März 2015

    IT Analyst- Network Voice

    TATA Consultancy Services

    Thomas Fischer

  • 1 Jahr und 7 Monate, Okt. 2011 - Apr. 2013

    Associate Account Manager- Unified Communications (Service)

    Unify GmbH & Co. KG formerly Siemens Enterprise Communications

    - Level 3 Support for Contact Centers, Xpressions Servers, HiPath 4000, HiPath 3000, Polycom, Aethra & Lifesize Video Conference servers, CTI Applications. - Solution designing and implementation with various collaboration equipment and servers - Account Manager for various key clients and coordination for their annual maintenance support

  • 3 Jahre und 1 Monat, Sep. 2008 - Sep. 2011

    Junior Executive

    Unify GmbH & Co. KG formerly Siemens Enterprise Communications

    Worked as Field technician who was responsible for Installation, Configuration & Service Delivery for the clients. Worked on various communication & Collaboration tools and products in different projects including Siemens Phone systems, HiPath, OpenScape products, Aethra, Lifesize & Polycom Video Products etc.

  • 2 Monate, Juli 2008 - Aug. 2008

    Customer Support Engineer

    HCL Infosystems Ltd

    Worked as Field Service Enginner who was responsible for Installing and providing Technical support to the various clients. Worked on Ericsson and Samsung PBX systems alongwith Polycom and Tandberg Video Conference Systems

  • 1 Jahr und 10 Monate, Sep. 2006 - Juni 2008

    Associate Customer Engineer

    HCL Infinet Ltd (later merged into HCL Infosystems Ltd)

    Worked as Telecom installation & Support field engineer for Ericsson, Samsung, Coral, and many other phone systems. Also for Polycom and Tandberg Video Conference systems.

  • 1 Jahr und 3 Monate, Juni 2005 - Aug. 2006

    On Job Trainee

    HCL Infinet Ltd (later merged into HCL Infosystems Ltd)

    Worked as On Job Training in HCL, worked on Ericsson and Samsung PBX/ EPABX systems.

Ausbildung von Ashok Kumar Maurya

  • 3 Jahre, Juli 2002 - Juni 2005

    3 Years Engineering Diploma

    Chandigarh College of Engineering and Technology

    in Electronics and Communications Engineering

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

  • Hildi

    -

  • Punjabi

    -

Interessen

Music
Home cooking
Home and Garden

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