Wali Syed
Angestellt, Infrastructure Manager - UC Services, Mphasis Ltd
Hyderabad, Indien
Über mich
Over 12+ years of experience in IT Data, Systems, VOIP and Network Services Support domain. Worked on various roles in building & providing support to IT Infrastructures, covering various aspect of IP Data, Voice and Video Network services design & administration. Extensive Knowledge of Cisco Collaboration Suite & Unified Communication solutions. Professional Graduate Bachelor of Technology in Computer Science Engineering and holding certifications are CCIE Collaboration # 59146, Cisco Certified Specialist – Collaboration Core, Cisco Certified Specialist – Enterprise Core, CCNA-Voice, CCNA-Collaboration, CCNA and MCITP- Server Administrator and has received training certifications in CCNA, CCNP, CCNA-Voice, CCNP-Voice, MCITP and knowledge of ITIL Service delivery frame work.
Werdegang
Berufserfahrung von Wali Syed
Bis heute 1 Jahr und 4 Monate, seit Feb. 2023
Infrastructure Manager - UC Services
Mphasis Ltd
Working as Consultant/Telecom Architect to existing and prospective clients for Unified Communication/Collaboration, Contact Center technology & Digital Transformation engagements on technical RFP’s and Tenders in both public and private sector, Co-ordinate and support Sales & Delivery team in bidding process by analyzing technical content and requirement to meet prospective customer business needs. Provide Design, Plan and execution strategies for Contact Center and Telecom solutions.
1 Jahr, Okt. 2021 - Sep. 2022
Lead/Solution Architect – UC Services
Wipro Technologies Limited
Providing technical leadership for Consulting & IT Managed Services Projects, aided Client in managing UC infrastructure. Actively participate on multiple project activities and provide support to BAU operations as well. Provided Design, Plan and execution strategies for complex task on live network such as DC migration, commissioning/decommissioning activities, IP remediation changes on core lineup, Hybrid VC calling setup, VC Unit Migration from On-Premises to WebEx Cloud and IPT Infra Migrations etc.
3 Jahre und 2 Monate, Aug. 2018 - Sep. 2021
Senior UC Consultant
Wipro Technologies Limited
Configuring and lead the design and deployment of Unified Communications infrastructure services. Providing technical lead support as L3/L4 to Large-Scale multi cluster UC infra dispersed globally. Assisting clients in the daily maintenance of video/audio, voice infrastructure as Tire 3 SME resources. Administrating Servers such as CUCM, CUC, UCCX, Cisco IM & Presence, Prime Collaboration suite, Cisco Telepresence /MCU/TPS, VCS, TMS, IVR, Meeting Place, Auto Attendant, and Cisco WebEx Cloud Services etc.
3 Jahre und 2 Monate, Jan. 2015 - Feb. 2018
Cisco Voice Engineer - Field Devices Telecom
Sidra Medical & Research Center
Ausbildung von Wali Syed
3 Jahre und 9 Monate, Sep. 2006 - Mai 2010
Bachelor of Technology
Jawaharlal Nehru Technological University, Hyderabad
Computer Science and Engineering
Sprachen
Englisch
Fließend
Arabisch
Grundlagen
Deutsch
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